Ratings based on 465 Verified Reviews

4.2 out of 5
93% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham Ontario Canada

Best Hotel for family

Posted May 21, 2017
This is by far one of the best family hotels that I have been to. It is spacious, bright and comfortable. The pullout couch could make 2 separate beds which is incredible and smart. The kitchen is ok, didn't have everything we need but good enough to prepare simple breakfast. It's quiet and so accessible to everything: Metro, pharmacy, supermarket, restaurants etc. It is only 10 min walk to the Eiffel tower, can't beat that. Staff is friendly and helpful. I am very happy about the stay.
Comment from Hotel Management
May 23, 2017 by The Management, Hotel Management
Dear Amy, Thank you so much for sharing your experience at Citadines Tour Eiffel. We are so delighted to learn that our location, kitchen and staff have contributed in making your stay even more enjoyable. We look forward to welcoming you soon again.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Loved it

Posted May 10, 2017
Hotel right next to metro station with awesome view, next to grocery store and bakeries! 8 min walk to Eiffel tower! Totally recommend it!
Comment from Hotel Management
May 11, 2017 by The Management, Hotel Management
Dear Annie, Thank you very much for sharing you experience at Citadines Tour Eiffel Paris. We are glad to learn that you enjoyed our amazing location and would be very happy to your foot down in Paris. We look forward to welcoming you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Excellent location, across from Metro, near Eiffel

Posted May 4, 2017
Pros: Excellent accommodation for my husband and me as well as our adult daughter. Couldn't be happier with quality and value.
Nice neighborhood with shops, cafes, Metro steps outside front door of hotel. Friendly helpful staff.
Comment from Hotel Management
May 5, 2017 by The Management, Hotel Management
Dear Vicki, Thank you for sharing your experience at Citadines Tour Eiffel. We are dlighted to learn that our friendly staff, great location and neighborhood contributed in making your stay enjoyable as much as the value for money we do work hard to provide you. We look forward to welcoming you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Khobar, Saudi Arabia

Nice Hotel, close to the Eiffel Tower

Posted Apr 20, 2017
Hotel was pretty good, well located, close to eiffel tower and right in front of a metro station, making easy to move around the city. The only downside is that they don't offer daily clean services... overall great experience...
Comment from Hotel Management
Apr 24, 2017 by The Management, Hotel Management
Dear Joe, Thank you for sharing your experience at Citadines Tour Eiffel Paris. We are delighted to learn that you enjoyed stay with us. May we please just draw your attention to the fact that we are not a regular hotel but an apartment-hotel, which suggests that, in order to offer you more freedom to choose how you wish to organize your stay, services such as breakfast or housekeeping are optional. We look forward to welcoming you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

'Local Living', Hotel Amenities & Great Location!

Posted Apr 17, 2017
Pros: See list above...
Cons: Internet access was usually down and when it was up, speed was slow. We had a 'hot spot' so no problem but had we complained, they may have fixed it
Location: - Walking distance to Eiffel - Metro just outside - Open market on Sundays - Many cafe's just outside - Great crepe stand across street
Where do I begin? Where do I begin with how my wife and I feel in staying @ Citadines Tour Eiffel? I guess it's just listing items that mattered to us: - Location (central, close to Eiffel, metro just outside, open market on Sundays, etc.) - Can treat space like apartment (kitchen inside, Monoprix grocery steps away, etc.) - Safe w/ courteous and English speaking staff - Price affordable for location, amenities, modern feel, etc. - Love having coffee, expresso, and especially water to re-fill for free We basically felt like we were living in Paris, rather than simply tourists. We walked several times to Eiffel Tower and just picnic'd watching the lights turn on at top of each hour. BTW, there are also shops (clothing, grocery, crepes, etc.) just steps away. Across the metro (Grenelle) is this great Crepe stand selling great crepes (lunch, late night snack, etc.) for as low as 4.50 Euro. Lastly, don't miss the open market on Sunday's just under the Metro elevated tracks just outside.
Comment from Hotel Management
Apr 22, 2017 by The Management, Hotel Management
Dear Eddie, Thank you so much for sharing your feedback and great pictures. We are delighted to learn that you enjoyed stay with us, our amenities and the view from your room. May we just announce that we are actually installing the optical fiber in order to improve your internet experience. We look forward to welcoming you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Serviced appartment with Eiffel tower view

Posted Mar 26, 2017
Pros: The staff is very friendly and all basic amenities are well provided.The rooms have a fantastic view of eiffel tower.
Cons: Breakfast food variety can be improved. No of english TV channels can be increased.
Location: The location is fabulous, right infront of Picquet de la Motte metro station. The place is filled with cafes, brasseries and boulangeries within 100m.
Had a great exerience in the hotel. The eiffel tower based rooms are excellent and its quiet a view to lie down in bed and watch the tower glitter up every hour. The room was neat and clean with all basic amenities. If one does not want to spend money eating out, they can cook in the room itself. The sunday market right infront of the hotel gives the sight and pleasure of local eating.
Comment from Hotel Management
Apr 8, 2017 by The Management., Hotel Management
Dear Niels Christian, Thank you for sharing your experience at Citadines Tour Eiffel Paris. We are glad to learn that you enjoyed your stay at Citadines Tour Eiffel Paris, our wonderful location and staff. Receiving feedbacks such as yours motivates us to further improve our commitment to delivering good service. We look forward to welcoming you back in the near future.
3 out of 5
by A verified traveler from New York

GET YOUR OWN TOWELS!

Posted Mar 25, 2017
Pros: Close to train Sunday Market is lots of fun! Nice cafes along the road MonoPrix just across the street for items you forgot
Cons: Spotty Internet Washer and Dryers do not work. Clothes in dryer for over two hours and still wet! Mold in Bathroom
Location: Great location near the train. Lots of cafes to enjoy meals Sunday Market was wonderful The Staff is Amazing!
Think Again: Spotty Internet Washer and Dryers do not work. Clothes in dryer for over two hours and still wet! Had to wait for staff member to finish washing and drying his uniform. Glass partition in the shower is pretty but creates a river in the bathroom, and the result is mold in the bathroom. Fire alarm goes off at 6 am and there is no response for 15 minutes Pay for cleaning services if you stay under 6 days. Get your OWN towels and trash bags Plus Side: Close to train Sunday Market is lots of fun! Nice cafes along the road MonoPrix just across the street for items you forgot
Comment from Hotel Management
Apr 8, 2017 by The Management, Hotel Management
Dear Edyth-Anne, Thank you for sharing your experience at Citadines Tour Eiffel Paris. We are glad to learn that you enjoyed your stay with us, our great location and staff. However, please accept our sincere apologies for the issues with our laundry facilities, your feedback will be shared with our Housekeeping service in order to take that problem away. We look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great base for Paris!

Posted Mar 20, 2017
Pros: Location was great for Metro and food options. The apt style of hotel made me feel like a local not a tourist. Market each Wed and Sun. at hotel door.
Cons: The studio was small for North American standards but very well appointed for two. Kitchen fully stocked. Hotel front desk always helpful.
Location: Happy hour rules here! Be like the French and sip a cocktail while the world walks by. We did this nightly. Oh and visit the Pigalle- so seedy! :)
Loved this hotel- apt hotel. Felt Parisian! Great area of city- as three Metro lines are at hotel door. Paris is not expensive- you can eat quite nice for little. Grab food at local markets, etc. Dinners very reasonable, esp in the Latin Quarter (10-15E for 3 courses everywhere.) We had Studio #702 and the view was incredible. Ate our brunch each day on the balcony and pinched ourselves that we were in Paris.
Comment from Hotel Management
Mar 26, 2017 by Andre Front Desk, Hotel Management
Dear Guest, Thank you for your review. We are glad that you enjoyed your stay at Citadines Tour Eiffel and that most of all that you experience the real Paris lifestyle. We have our doors open if you wish to visit Paris once again. Best regards Andre
4 out of 5
by Tin Lai

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Tin Lai, Thank you for sharing your experience at Citadines Tour Eiffel Paris. We are delighted to learn that you enjoyed your stay with us. In the hope of welcoming you again very soon. The Management.
3 out of 5
by Monica

Ridiculously Overpriced!!

Posted Feb 17, 2017 on Hotels
Our room wasn't ready, then when they gave was our room it was dirty, trash everywhere, then they gave us a different room, no shampoo. I was told to go to the supply room myself and grab as much as I needed, there wasn't any in the supply, they had to get it from another room. When I finally wanted to relax and take a hot bath, there faucet hole cover was broken, they had to get it that fixed, ugh it was a headache, overpriced for the service I got.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Ms Monica, Thank you for sharing your experience at Citadines Tour Eiffel Paris. We are deeply sorry to learn that you had we did not met your expectations. Please accept our sincere apologies, the issues that are raised in your feedback will be shared with the entire team. In the hope of welcoming you again very soon to serve you better. The Management.