Ratings based on 352 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel but be prepared to pay for everythingPosted Nov 18, 2015
The hotel itself was perfect and the staff were really friendly. The only downside was that if you weren't a 'member' you had to pay extra for everything inc TV, WIFI, Music. For the money I spent on the hotel room I would have expected to get the likes of these free of charge. Apart from that I really enjoyed my stay in a great location.
for Everyoneby A verified traveler from Sheffield, United kingdom
fantastic from start to finishPosted Oct 19, 2015
Cons: my only complaint was that wifi had to be paid for which was fairly expensive at 13 euros a day.
Location: is 2 minutes walk from the arc de triomphe, so easily accessible to most things
myself and my wife have just returned from a 3 night stay in paris. The hotel was fantastic, and the staff... WOW, were just unbelievable. They could not help enough. We arrived at the hotel after having an issue where our bag was lost during our flight. the hotel staff rang the airport for us and checked on the progress of when the bag was due to arrive. we arrived at the hotel at 10am, and as checkin was not until 3pm, our room wasn't ready, but they seemed to assume this was their fault which of course it wasn't, they offered us complimentary drinks in the bar to allow us to relax a little before deciding what we wanted to do for the rest of the day. We ventured out into Paris and arrived back at the hotel around 6pm, our room was ready and all paperwork completed. we went to our room which was very spacious and very comfortable with a well stocked mini bar and all the amenities you could wish for. Our luggage arrived within 5 minutes of us arriving in the room. Throughout our stay the room was kept well stocked and the nice touches of a turn down service as standard was very nice. A gift was sent to the room in the form of some light snacks and freshly squeezed orange juice - a gesture which was nice as they knew my wife was pregnant and couldn't drink alcohol. I could go on and on, but i won't, but would certainly stay in this hotel again without hesitation.
for Everyoneby A verified traveler from London
Fantastic staff made stay very enjoyable.Posted Oct 12, 2015
Location: Great location short walk to Arc de triumpgh
The location of this hotel is great and the Sky View room we stayed in was excellent with lovely views from the terrace. However the main thing that made the stay so enjoyable was the excellent attitude of the staff who were extremely helpful and friendly. Will definitely stay here on next trip to Paris.
for Everyoneby A verified traveler
iT COULD HAVE NOT BE BETTERPosted Oct 11, 2015
Pros: All of it, especially the team in the Concierge...
Location: Paris, all of it, what else?
A building and its location can sometimes be merit of a 5 stars rating, but when the staff, ALL OF IT, are there for you, to ensure that all has been taken care, that all is well and beyond...then the 5 STARS are a reality. A great experience, worth the price, worth leaving everything to them... Thanks, will see you soon
for Couplesby A verified traveler from Maryland
Splendid modern hotel near must see sitesPosted Oct 3, 2015
Pros: The location of the hotel plus large bedroom and bathroom plus a small balcony
Cons: Free Wi-Fi is expected today in any large facility.
Location: Paris is an ideal walking city. You can walk to the Arc and Eiffel Tower, plus restaurants and cafes are all around.
Attentive staff; great breakfasts served in a open glassed walled room. The bedroom and bathroom are US sized. The location is steps away from Arc de Triomphe and Metro yellow line. A Starbucks was nearby to get my large cup of coffee to start my day. The hotel has Navigators to assist guests with tickets to sites as well as directive to get around town.
for Couplesby A verified traveler from Plymouth
Excellent StaffPosted Sep 14, 2015
Pros: All round Excellent
Location: Very close to the Arc de Triumphe, which links every major road in the centre of Paris .All the attraction are easily accessable by foot or car.
From start to finish this Hotel and Staff are excellent. Great position for the Hotel to get around to see all the site and nothing was ever too much trouble for the Hotel staff.
for Everyoneby A verified traveler from Toledo, Ohio
Excellent choicePosted Sep 10, 2015
We had a fabulous stay here. We had a trip of a lifetime. The cleanliness,staff,and location is a 5 plus.
for Couplesby Ka Leong
Posted Aug 29, 2015 on Hotels
for Everyoneby A verified traveler from New York, NY
Not 5 starPosted Aug 29, 2015
The location is great, it's literally steps to the Triomphe and the Metro. In terms of this being a 5 star establishment, IT ISN'T!!! To be a 5 star hotel, there needs to be more attention to details. The rooms are only superficially spot cleaned each of the 4 days we stayed. There were a couple of days that the coffee and tea stains were left on cups. The beds were also super hard!
for Couplesby A verified traveler
Posted Aug 27, 2015 on Hotels