Parker Ridge Trailhead Tours

Staff was extremely friendly, but the rooms could use some work. Dishwasher was LOUD and disruptive, bedding for the pullout couch was super thin (like 2 sheets) and not warm at all. The counter stools were wobbly and unstable even for a 90lb kid. A handle fell off a coffee mug when we took it out of the dishwasher, very minimal additional supplies aside from plates/cutlery in the kitchen. Toilet made a loud squealing sound everytime we flushed. Pool towels were only slightly larger than a hand towel. Weird stain on the pull out couch sheets. Overall, good location and decent price point, but definitely lacking in quality.

Very clean hotel. Comfortable beds. Friendly staff. Walking distance to downtown Banff.

Exceptional staff! We felt so fortunate to have secured a reservation here. The location, amenities, services and hospitality make it an unmatched destination. We couldn’t have been closer to the mountain and that aside the friendliness of the staff alone was a 5 star experience. We are eager to return!