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Overview of Grand Mercure Puka Park Resort

Photo gallery

In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
Outdoor pool
Terrace/Patio
Terrace/Patio

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPauanui Beach10 min walk
    Popular LocationMount Paku26 min drive
    Popular LocationTairua Beach27 min drive

Choose dates to view prices

  • Standard Tree House, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard Tree House, 1 King Bed
  • Chalet, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsChalet, 1 King Bed
  • Chalet, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsChalet, 1 Queen Bed

About this area

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains and near the beach. While the natural beauty of Pauanui Beach and Mount Paku can be enjoyed by anyone, those looking for an activity can check out Pauanui Tairua Trail. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Pauanui travel guide
Popular Location

What's nearby

  • Pauanui Beach - 10 min walk
  • Mount Paku - 26 min drive
  • Tairua Beach - 27 min drive
  • Hot Water Beach - 41 min drive
  • Opoutere Beach - 44 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 104 min drive

Restaurants

  • Miha Restaurant — 1 min walk
  • Tairua Bakery — 21 min drive
  • Tairua Landing Restaurant and Cafe — 22 min drive
  • The Pepe Cafe — 22 min drive
  • Flock Kitchen & Bar — 22 min drive

About this property

Grand Mercure Puka Park Resort

4.5-star luxury hotel near Pauanui Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, an outdoor tennis court, and a spa tub are onsite. All 48 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. Guests will also find balconies, DVD players, and room service.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2018.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Tennis

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower

More

  • Renovated guestrooms - June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 20-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For check-in after 10 PM, guests are asked to call the property between 7 AM and 10 PM using the number provided in the booking confirmation.
Guests with mobility difficulties should also contact the hotel after booking as the terrain on the grounds can be steep.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property is rated 4 star plus.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Puka Park Resort and receive a full refund?
Yes, Grand Mercure Puka Park Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Puka Park Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Mercure Puka Park Resort?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on Dec 21, 2020 start from $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Mercure Puka Park Resort have a pool?
Yes, this property has an outdoor pool.
Is Grand Mercure Puka Park Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Mercure Puka Park Resort?
Self parking and valet parking are free at this property.
What time is check-in at Grand Mercure Puka Park Resort?
Check-in is from 3:00 PM - anytime.
What time is check-out at Grand Mercure Puka Park Resort?
Check-out is at 11 AM.
Where is Grand Mercure Puka Park Resort located?
Situated in the mountains, this luxury hotel is 0.5 mi (0.8 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).
4.5
Wonderful
5 - Excellent
189
4 - Good
88
3 - Okay
23
2 - Poor
8
1 - Terrible
0

4.5/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Improvement in cleaning is needed. Remote control for tv was disgusting!! Smell of the room was not good. Felt like the room was not cleaned for long
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, room comfort
Very nice room and premise. A little attention needed to appliances. TV remote not working. Smoke detector right above kettle and set off when kettle boils. Air con did not appear to maintain proper temp.
Stayed 1 night in Jun 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of chalets & nice & relaxing with minimal noise
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was indeed a lovely stay though too short! I have one comment to make though-it's about the food I received - the seafood chowder I ordered had some pieces of shell which I thought was my tooth-fortunately not! I told the waiter and he said he would let the chef know-I thought I would have had an apology because that is not acceptable.
Stayed 1 night in Feb 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Nice room and private setting, restaurant food was average and could have been a few more luxuries like more than 2 towels, no bathrobes etc.
Stayed 1 night in Feb 2020

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