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Get an overview of this hotel5-star hotel with a spa on Lake Wakatipu

In Kawarau Village

Hilton Queenstown Resort & Spa is on the eastern shore of Lake Wakatipu in Kawarau Village, 5 minutes’ drive from Queenstown Airport and 15 from the center of Queenstown. A free shuttle bus ferries guests to sights like the Skyline Gondola, as well as to all kinds of adventure sports.

Pool, spa, regional wine

Guests can keep up their fitness routine in the heated indoor pool or the fitness center, and indulge themselves at eforea spa. Wakatipu Grill serves local, seasonal produce against a lake scenery backdrop, while Cru Wine Bar & Lounge specializes in regional wines.

Balcony views, fireplace

The elegant, contemporary rooms are designed to harmonize with the landscape, and have a terrace or balcony. Floor-to-ceiling windows make the most of the village, mountain, or lake views, and there’s WiFi, an LCD TV, and a fireplace. The apartment-style Lakeside Residencies also have a kitchen.

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool or relax at the spa tub (both with surcharge) after a day on the slopes. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with high-speed wireless Internet access (surcharge). This luxury hotel also offers a 24-hour fitness center and a sauna. Free parking and a free area shuttle are available onsite.

Hilton Queenstown Resort & Spa is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Free area shuttle 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Free self parking 
  • Full-service spa 
  • Garden 
  • Grocery/convenience store 
  • Hair salon 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 3 
  • Number of floors - 8 
  • Number of meeting rooms - 7 
  • Number of restaurants - 3 
  • Porter/bellhop 
  • Rooftop terrace 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa treatment room(s) 
  • Total number of rooms - 220 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • WiFi (surcharge) 
  • Year Built 2011 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Grocery/convenience store  
  • Indoor pool  
  • Laundry facilities  
  • Snack bar/deli  


Available in all rooms: Wireless internet access ( 14.95 NZD per 24-hour period )

Available in some public areas: WiFi (surcharge)


Free self parking, Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free newspaper 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Fireplace 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Slippers 
  • WiFi (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Me and Mee - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Lake Counter - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Bicycle rentals nearby 
  • Snowboarding nearby 
  • Parasailing nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Rafting nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 

Spa Services

The eforea: spa at Hilton Queenstown has 10 treatment rooms, including 2 rooms for couples. Customized services include massages, facials, and body wraps. This opulent spa is equipped with an indoor pool, sauna, and hot tub. Rejuvenating therapies include aromatherapy, acupressure, and therapeutic mineral salt scrubs.

  • Body treatments 
  • Facial treatments 
  • Body scrubs 
  • Body wraps 
  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Number of treatment rooms 10 
  • Sauna in spa 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 15.00 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per day
  • Onsite credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Hilton Queenstown Resort & Spa is listed in the 2012 Condé Nast Traveler Hot List.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

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