4/5 Good
Margaret
Traveled with group
Jul 1, 2022
Liked: Cleanliness, staff & service, amenities
We were upgraded upon arrival to a massive villa, which was lovely. The view was incredible and the faciltiies good. No kidding about the stairs - lots of stairs around the property, be aware of this!
Reasons I did not give this 5 stars:
Wifi was bad in our villa.
We had an issue with yellow/brown water coming out of the sink the first day. It was addressed but it was rather jarring.
Cabs that the hotel arranged were expensive.
The road that leads up to the hotel should be more walkable, with some lights and perhaps a pathway.
There is an opportunity for the hotel to develop a beach deeck similar to Ulu Cliffhouse, as they have an amazing space for it. The beach area is massive and beautiful. They should try to make use of it!
There were some interesting things about the villa - we couldn't make the sound system work, there were no hand towels in the kitchen or living room bathroom, no silverware in the kitchen either.
Pool area never got any sun.
Otherwise we had a great stay and staff was nice
Stayed 4 nights in Jun 2022
