Alila Ubud. Bali - CHSE Certified

Photo gallery for Alila Ubud. Bali - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Alila Ubud. Bali - CHSE Certified

VIP Access

Alila Ubud. Bali - CHSE Certified

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Desa Melinggih Kelod, Gianyar, Ubud, Bali, 80572

Explore the area

  • Popular LocationNeka Art Museum16 min drive
  • Popular LocationSangeh Monkey Forest45 min drive
  • Popular LocationPengempu Waterfall51 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)89 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Ubud

Alila Ubud. Bali - CHSE Certified is located in Ubud. Pura Dalem Ubud and Tegallalang Rice Terrace are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. John Hardy Ubud Design Studio and Workshop and Kemenuh Orchid Garden are also worth visiting.

What's nearby

  • Blanco Museum - 8 min drive
  • Gunung Lebah Temple - 9 min drive
  • Neka Art Museum - 16 min drive
  • Sangeh Monkey Forest - 45 min drive
  • Pengempu Waterfall - 51 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 92 min drive

Restaurants

  • Warung Makan Mardika Nasi Ayam Kedewatan - 6 min drive
  • Terracotta Restaurant - 6 min drive
  • Balinese Home Cooking - 6 min drive
  • Fuzion Cafe - 6 min drive
  • Fly Cafe - 6 min drive

About this property

Alila Ubud. Bali - CHSE Certified

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Alila Ubud. Bali - CHSE Certified offers 74 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Alila has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:00 AM: USD 25 for adults and USD 15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Plantation Dining restaur

Things to do

  • Access to nearby outdoor pool
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • iPod dock
  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 48 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa

Property is also known as

Alila Hotel
Alila Hotel Ubud
Alila Ubud
Ubud Alila
Alila Ubud Bali/Payangan
Alila Ubud Gianyar
Alila Ubud Hotel Gianyar
Alila Ubud Hotel
Alila Ubud. Bali
Alila Ubud Bali Chse Certified
Alila Ubud. Bali CHSE Certified
Alila Ubud. Bali - CHSE Certified Ubud
Alila Ubud. Bali - CHSE Certified Hotel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 218 out of 304 reviews
5 - Excellent 72%
Rating 4 - Good. 64 out of 304 reviews
4 - Good 21%
Rating 3 - Okay. 10 out of 304 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 304 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 304 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very peaceful and the staff was so friendly
Stayed 6 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alila Ubud - top experience with minor errors
The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!) The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.
Stayed 4 nights in Feb 2020