“Staff had to be contacted via doorbell to come and assist - upon check-in, the attendant was at Wal Mart. Towels were dingy/not white, and bed sheets and pillowcases were the same. Neither staff person (one male and one female) ever smiled - hospitality seemed to be a nuisance. Quite disappointing, but in this day and age, hospitality employees are not taught the importance of customer service.”
“Staff had to be contacted via doorbell to come and assist - upon check-in, the attendant was at Wal Mart. Towels were dingy/not white, and bed sheets and pillowcases were the same. Neither staff person (one male and one female) ever smiled - hospitality seemed to be a nuisance. Quite disappointing, but in this day and age, hospitality employees are not taught the importance of customer service.”
David