Charlevoix Inn & Suites SureStay Collection by Best Western

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Beach nearby, beach shuttle
Indoor pool
Indoor pool
Indoor pool

Overview of Charlevoix Inn & Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western

2 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
800 Petoskey Ave, Charlevoix, MI, 49720

Explore the area

  • Popular LocationLake Chalevoix Depot Beach5 min walk
  • Popular LocationCharlevoix Beach14 min walk
  • Popular LocationMt. McSauba Recreation Area19 min walk
  • AirportPellston, MI (PLN-Pellston Regional)53 min drive

Choose dates to view prices

About this area

Charlevoix

Located in Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is in the business district and near the beach. The area's natural beauty can be seen at Young State Park and Lake Charlevoix, while North Seas Gallery and Charlevoix Circle of Arts are cultural highlights. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.

What's nearby

  • Lake Chalevoix Depot Beach - 5 min walk
  • Charlevoix Beach - 14 min walk
  • Mt. McSauba Recreation Area - 19 min walk
  • North Point Nature Preserve - 3 min drive
  • Belvedere Golf Club - 5 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 53 min drive

Restaurants

  • Flap Jack Family Restaurant — 3 min drive
  • Flight Deck Bar — 4 min drive
  • Kelsey's Lakeside Grille — 5 min drive
  • The Landing — 12 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel in Charlevoix with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a spa tub, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, free use of bicycles, and a 24-hour front desk. All 60 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LED TVs with cable channels. Pillowtop beds, iPod docks, and free local calls are among the other amenities available to guests.
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 200 mi
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 9 holes of golf
  • Free bicycle rentals
  • Indoor pool
  • Spa tub
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space (650 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 39-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (roundtrip)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 299 out of 887 reviews
5 - Excellent 34%
Rating 4 - Good. 336 out of 887 reviews
4 - Good 38%
Rating 3 - Okay. 160 out of 887 reviews
3 - Okay 18%
Rating 2 - Poor. 68 out of 887 reviews
2 - Poor 8%
Rating 1 - Terrible. 24 out of 887 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Traveled with family
This property just didn’t appear as clean or well taken care of as other properties we have stayed at. There was some dark dribble (or stain) of something all across the lobby floor. The registration staff was efficient, but not necessarily friendly. The room was as advertised and comfortable. Might stay here again, but I doubt it.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Just okay for the price. Breakfast was mediocre. Shower was not clean.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with partner
THE INN IS CLOSE TO DOWNTOWN CHATLEVOIX SO MAKES IT EASY , GOT THERE ROOM WSNT READY ,THAT WAS OK BUT GIRL AT DESK SAID SHE WOULD CALL WHEN IT WAS READY, NEVER DID. SHOWER IN ROOM THEY WERE SUPPOSEDLY CLEANING WAS VERY MOLDY THE SHOWER DOOR FRAME AND ALL SEAMS IN SHOWER
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities
Old building, in need of updates, but very good price and staff
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021