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DoubleTree by Hilton Phoenix - Gilbert

Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Lobby
2 outdoor pools
Meeting facility
Room, 1 King Bed, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk
Restaurant

Overview of DoubleTree by Hilton Phoenix - Gilbert

DoubleTree by Hilton Phoenix - Gilbert

4.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295

Explore the area

  • Popular LocationSanTan Village16 min walk
  • Popular LocationSanTan Village Marketplace17 min walk
  • Popular LocationAZ Ice3 min drive
  • AirportMesa, AZ (AZA-Phoenix - Mesa Gateway)9 min drive

Room options

About this area

Gilbert

Located in Gilbert, DoubleTree by Hilton Phoenix - Gilbert is in the city center and near the airport. Mesa Arts Center and Mesa Convention Center are cultural highlights, and some of the area's activities can be experienced at San Marcos Golf Course and Golfland Sunsplash. SanTan Village and Superstition Springs Center are two other places to visit that come recommended. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Gilbert travel guideOpens in a new window
Map

What's nearby

  • SanTan Village - 16 min walk
  • SanTan Village Marketplace - 17 min walk
  • AZ Ice - 3 min drive
  • Gilbert Arizona Temple - 4 min drive
  • Mercy Gilbert Medical Center - 4 min drive

Getting around

  • Superstition Springs Transit Center - 17 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive

Restaurants

  • In-N-Out Burger - 18 min walk
  • Chick-Fil-A - 2 min drive
  • Dog Haus Biergarten SanTan Village - 13 min walk
  • Main Event Entertainment - 5 min walk
  • State 48 Tap House - 17 min walk

About this property

DoubleTree by Hilton Phoenix - Gilbert

4-star hotel in a shopping district
Located close to SanTan Village, DoubleTree by Hilton Phoenix - Gilbert provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Brocks, the onsite restaurant. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and a ballroom
  • A TV in the lobby, 10 meeting rooms, and concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All 121 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM–11:00 AM for a fee: USD 15–18 for adults and USD 10–12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Personal motorized watercraft
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (10,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00–18.00 for adults, and USD 10.00–12.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

Frequently asked questions

Does DoubleTree by Hilton Phoenix - Gilbert have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at DoubleTree by Hilton Phoenix - Gilbert?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix - Gilbert on Jun 15, 2023 start from $83.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Phoenix - Gilbert pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Phoenix - Gilbert?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Phoenix - Gilbert?

Check-in is from 3 PM - midnight.

What time is check-out at DoubleTree by Hilton Phoenix - Gilbert?

Check-out is at noon.

Where is DoubleTree by Hilton Phoenix - Gilbert located?

Located in the heart of Gilbert, this hotel is 0.8 mi (1.4 km) from SanTan Village and within 9 mi (15 km) of San Marcos Golf Course and Superstition Springs Center. Golfland Sunsplash and Chandler Fashion Center are also within 12 mi (20 km).

DoubleTree by Hilton Phoenix - Gilbert Reviews

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1002 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 249 out of 1002 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 132 out of 1002 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 106 out of 1002 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 63 out of 1002 reviews" "
" "2 - Terrible 6%

8.1/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

laurie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The positive about this location is the location & area. Other than that, there's not much. We were booked for two nights and left after one. The rooms are dark, old, and have the smell of a nursing home or rehab center. It was bad enough for us to book somewhere else. Find another hotel in this area.
Stayed 2 nights in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

William

Business traveler, Traveled with family
Disliked: Property conditions & facilities
I booked a junior suite over a month prior to my arrival, but there was not any available.
Stayed 1 night in May 2023

4/10 Poor

Greg

Traveled with family
Disliked: Staff & service, property conditions & facilities
Reserved a 2 queen room and they oversold and gave us a king. I paid for breakfast, and they didnt inform us it was for only 1 item on menu.
Stayed 2 nights in May 2023

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to all the staff! Such a nice group of people and a nice hotel! Great job. We will stay again.
Stayed 5 nights in May 2023

8/10 Good

Nicki

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was a nice place to stay in
Stayed 2 nights in May 2023

2/10 Terrible

A

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We should’ve got a refund for the entire thing first day we got there had to move rooms someone had just used the bathroom in there or it just smelled like the sewer. The second room had truth in the drawer of the desk and the toilet clogged everytime you went to the bathroom. We moved again the tv didn’t work and shower handle was about to break off. My grandma had enough and we went to different hotel After we were told the bar doesn’t open until 5pm on a Saturday. After everything the place couldn’t even deliver on drinks and food.
Stayed 2 nights in May 2023

6/10 Okay

CHRISTIE, LAVEEN

Doors slam very noisey cuz no carpet so you here luggage etc. Outdated furniture and the website pictures are not even what the room looks like
Stayed 1 night in May 2023

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. Front desk clerk wanted to make sure we got a good nights rest and put us up in a higher level room so we would not be bothered by the noise coming from the main level bar area (there was a large crowd congregating after an event.) We we’re originally placed on first floor. Very helpful staff when our rooms keys did not work. They helped us into our rooms before we even made it to the elevator. We will stay here again on our next visit to Phoenix.
Stayed 2 nights in May 2023

10/10 Excellent

Tina Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
4
Nearest Airport
Mesa, AZ (AZA-Phoenix - Mesa Gateway)
Address
1800 S Santan Village Pkwy, Gilbert, AZ