Choose dates to view prices

The Hotel Serene

Photo gallery for The Hotel Serene

Primary image
Outdoor pool, sun loungers
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
1 bedroom, individually furnished, desk, iron/ironing board
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Overview of The Hotel Serene

The Hotel Serene

2.5 star property

3.5/5 Good

Top rated for staff & service (3.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

Explore the area

  • Popular LocationArrowhead Towne Center3 min walk
  • Popular LocationArizona Broadway Theatre13 min walk
  • Popular LocationPeoria Sports Complex17 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)37 min drive

Room options

About this area

Glendale

Located in Glendale, The Hotel Serene is in an area with good shopping. Arizona Broadway Theatre and Ashley Furniture HomeStore Pavilion are cultural highlights, and some of the area's activities can be experienced at Arrowhead Country Club and The Legend at Arrowhead. AZ Challenger Space Center and Glendale Aquatic Center are also worth visiting.

What's nearby

  • Arrowhead Towne Center - 3 min walk
  • Arizona Broadway Theatre - 13 min walk
  • Peoria Sports Complex - 17 min walk
  • Arrowhead Country Club - 8 min drive
  • Rio Vista Recreation Park - 9 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 37 min drive

Restaurants

  • Arriba Mexican Grill - 3 min walk
  • On The Border - 9 min walk
  • Olive Garden - 9 min walk
  • Chompie's - 11 min walk
  • IHOP - 11 min walk

About this property

The Hotel Serene

Transformed hotel, renovated in 2016
The Hotel Serene provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, ATM/banking services, and smoke-free premises
  • Coffee/tea in the lobby
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at The Hotel Serene have comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene Hotel
The Hotel Serene Glendale
The Hotel Serene Hotel Glendale
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hotel Serene?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at The Hotel Serene on Oct 2, 2022 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hotel Serene pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Serene?

Self parking is free at this property.

What time is check-in at The Hotel Serene?

Check-in is from 3:00 PM - 3:30 AM.

What time is check-out at The Hotel Serene?

Check-out is at 11:00 AM.

Where is The Hotel Serene located?

Situated in Glendale, this hotel is within a 15-minute walk of Arrowhead Towne Center and Arizona Broadway Theatre. Peoria Sports Complex and Honor Health are also within 3 mi (5 km).

Can I cancel my reservation for free at The Hotel Serene and receive a full refund?

Yes, The Hotel Serene offers free cancellation on select room rates, because flexibility matters! Please refer to The Hotel Serene cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 55 out of 149 reviews
5 - Excellent 37%
Rating 4 - Good. 35 out of 149 reviews
4 - Good 23%
Rating 3 - Okay. 16 out of 149 reviews
3 - Okay 11%
Rating 2 - Poor. 18 out of 149 reviews
2 - Poor 12%
Rating 1 - Terrible. 25 out of 149 reviews
1 - Terrible 17%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

John
Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
only one working lock on door, smoke detector missing. no towels at pool or in room for pool
Stayed 1 night in Sep 2022

5/5 Excellent

Daniel
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality at the Serene! The staff are super helpful and genuinely nice. The rooms are clean and in good condition.
Stayed 4 nights in Aug 2022

5/5 Excellent

Jesus
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several shopping centers
Stayed 2 nights in Sep 2022

4/5 Good

Raymond
Liked: Cleanliness, staff & service
Disliked: Amenities
Comfortable and clean.
Stayed 1 night in Aug 2022

5/5 Excellent

Erin
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this motel as our A/C had gone out at home & we needed a last minute place to stay the night. It was simple but clean & safe & had ice cold A/C so we were very grateful to get a good nights sleep!
Stayed 1 night in Aug 2022

4/5 Good

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, clean and orderly. The staff are always busy.
Stayed 2 nights in Aug 2022

1/5 Terrible

Bryan
Traveled with partner
Disliked: Staff & service
The staff was as rude as can be , not helpful at all
Stayed 1 night in Aug 2022

1/5 Terrible

darral
Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It looked like they tried to upgrade the rooms, but the tub had scratches in it, bathroom walls around baseboard had mold. Room was suppose to be non smoking and it smelled like cigeratte smoke, unsafe door security inside room, only a chain on the door. People was smoking right outside the door and you could smell it.
Stayed 1 night in Jul 2022

1/5 Terrible

Keith
Disliked: Cleanliness, staff & service
Car on blocks out in front of hotel. Dirty appearance.
Stayed 1 night in Jul 2022

5/5 Excellent

Alex
Liked: Staff & service, amenities, property conditions & facilities
Mo
Stayed 4 nights in Jul 2022