Ratings based on 541 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was as nice as I remembered it 20 years ago.

Posted Aug 28, 2015
From the check in to the check out, our stay was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn Ny

Beautiful

Posted Aug 23, 2015
Great views, walking distance from camelback mountain, great brunch at il terrazzo, courteous staff. Definitely worth it
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

GREAT HOTEL!

Posted Aug 20, 2015
Cons: The pool could use a little work.
Location: Shopping and restaurants
LOVED THE ENTIRE FACILITY! WAS NICE TO HAVE FREE GARAGE PARKING SINCE IT WAS SO HOT! GREAT LOCATION NEAR SCOTTSDALE ATTRACTIONS, RESTAURANTS, SHOPPING ETC. STAFF IS ALWAYS COURTEOUS, AVAILABLE.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from STL MO

Short stay bonus

Posted Aug 16, 2015
Pros: People. Check-in happy and inviting Bar-service and waitress, happy and just attentive enough for a relaxing meal Room slept like a baby
Flight cancelled in Phoenix? Booked through Expedia and paid about the same price for the Phoenician. OK a little more expensive, but when I factor the short hectic stay, the exhaustion of being delayed all day, and finally cancelled, this was exactly what the doctor ordered. The staff were very friendly and helpful in inquiring about the length of the stay and the circumstances. Great meal at the bar and an incredibly comfortable bed and hot shower. I tackled the next day. Sometimes its the extras that can save a trip. I used the car serve instead of a taxi back to the airport, once again a little more, but the ride, comfort, and security of knowing I got the airport as planned helped soothe away any lingering frustration from the previous day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Decompression

Posted Aug 14, 2015
Top notch sevice and accommodations! J&G Steak House was fabulous with great views. Spa service was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wirral England

Brilliant stay. High quality experience.

Posted Aug 8, 2015
The room the food the golf. Everything we expected was delivered. Very helpful team of staff who couldn't do enough to meet every need. Very well placed for all of Scottsdale area
5 out of 5
Recommended
for Everyone
by A verified traveler from Delray Beach

Scottsdale Luxury

Posted Aug 4, 2015
Pros: On-premise dining options, fitness center, outdoor patios, room comfort.
Cons: on-premise retail store hours should be expanded
Location: Scottsdale - golf, shopping
Fantastic on-premise dining options was a pleasant surprise, especially J&G Steakhouse. Breakfasts were also terrific. Only negative was that the on-premise retail stores had limited hours and never seemed to be opened in the early mornings (before 10:00 am) or in the evenings.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from San Francisco

Nice vacation property

Posted Jul 27, 2015
Pros: Comprehensiveness
Cons: Pool restaurant is a little expensive for what you get....should upgrade a bit based on the price.
Location: shopping, dining
Lots of things to take advantage of...pools, tennis, golf, hiking, and other activities. The steakhouse is excellent, and the other restaurants are solid. It is important to also get off the property on occasion, and there are other good restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami.

Excellent resort to relax and exercise

Posted Jul 19, 2015
The overall property - indoors and outdoors - is in immaculate conditions . Excellent service staff. The separation of kids and adults activity areas is well thought out respecting the needs of both.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great Hotel for luxury

Posted Jul 15, 2015
Pros: The pools and food.
Cons: More lounge chairs and recliners.
Location: Its central in Scottsdale and golf everywhere!! A lot of great restaurants nearby and the food there is decent.
Stayed for the 4th July Holiday. We got a Casita room away from the pool. When we entered it was dusty and there were dead bugs on the counters and the bath was not clean. We complained and they got us another room. The manager was real nice and gave us some extra amenities and fruit platter later on. Fireworks were great and crowd was not that bad considering hotel was full. We have stayed here in the past and will come back.