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Stayed 2 nights in Feb 2020
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Guest reviews
Very Good
457 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Spa
- Restaurant
Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket
Explore the area
Kata Beach4 min walk
Kata Noi Beach12 min walk
Big Buddha32 min drive
Phuket (HKT-Phuket Intl.)83 min drive
Choose dates to view prices
Standard Double or Twin Room, 1 Double or 2 Twin Beds
Photos of Standard Double or Twin Room, 1 Double or 2 Twin Beds
Standard Double or Twin Room, 1 Double or 2 Twin Beds
More detailsRoom amenities
- 484 sq ft
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Twin Beds
484-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 43-inch TV with cable channels and streaming services
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Grand Room, Pool Access
Photos of Grand Room, Pool Access
Grand Room, Pool Access
More detailsRoom amenities
- 484 sq ft
- City view
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
484-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 43-inch TV with cable channels and streaming services
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Smoking And Non-Smoking
Grand Jacuzzi
Photos of Grand Jacuzzi
Grand Jacuzzi
More detailsRoom amenities
- 484 sq ft
- Partial ocean view
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Twin Beds
484-sq-foot room, balcony with partial ocean views
Relax - Private spa tub
Internet - Free WiFi
Entertainment - 43-inch TV with cable channels and streaming services
Food & Drink - Refrigerator, minibar (stocked with some free items), coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and linens
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Day bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Smoking And Non-Smoking
About this area
Kata
Located in Karon, Sugar Palm Grand Hillside is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kata Beach and Kata Noi Beach. Traveling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ziplining and mountain climbing.
Visit our Kata travel guideWhat's nearby
- Kata Beach - 4 min walk
- Kata Noi Beach - 12 min walk
- Karon Beach - 2 min drive
- Nai Harn Beach - 9 min drive
- Big Buddha - 32 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 83 min drive
Restaurants
- Baby Palm — 1 min walk
- 7th Heaven Sky Bar — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 450 for adults and THB 250 for children
1 restaurant
1 poolside bar and 1 bar
Room service available
Things to do
Children's pool
Fitness center
Outdoor pool
Sauna
Spa services
Family friendly
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Conveniences
Elevator
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Languages spoken
Chinese
English
Filipino
Japanese
Russian
Thai
Business services
Computer station
Meeting rooms
Outdoors
Garden
Pool sun loungers
Rooftop terrace
Spa
Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
More
Beach towels
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Day bed
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels
Toothbrush and toothpaste
Entertainment
43-inch TV
Cable channels
Streaming services
Food and drink
Coffee/tea maker
Free bottled water
Free minibar (some items)
Refrigerator
Outdoor space
Balcony
More
Desk
Iron/ironing board (on request)
Safe
Slippers
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
This property is closed from 1 April 2020 to 30 June 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1300.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
- Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
- Early check-in fee: THB 200 (subject to availability)
- Late check-out fee: THB 200 (subject to availability)
- Rollaway bed fee: THB 1300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon
Sugar Palm Hillside Karon
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Karon
Sugar Palm Grand Hillside Hotel Karon
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.1
Service and Staff
4.3
Amenities
4.0
Property condition
- Liked: Cleanliness, staff & service
Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly. Good location near to beach
Stayed 4 nights in Dec 2019
- Liked: Cleanliness, room comfort
- Disliked: Staff & service
Ordinary stay and experience.
Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
Stayed 3 nights in Dec 2019
- Disliked: Cleanliness
Quite place , smelly rooms
Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
Stayed 5 nights in Oct 2019