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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Guest reviews

4.2/5 Very Good
457 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationKata Beach4 min walk
Popular LocationKata Noi Beach12 min walk
Popular LocationBig Buddha32 min drive
AirportPhuket (HKT-Phuket Intl.)83 min drive

Choose dates to view prices

  • Standard Double or Twin Room, 1 Double or 2 Twin Beds

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Double or Twin Room, 1 Double or 2 Twin Beds
  • Grand Room, Pool Access

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsGrand Room, Pool Access
  • Grand Jacuzzi

    Room amenities

    • 484 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsGrand Jacuzzi

About this area

Kata

Located in Karon, Sugar Palm Grand Hillside is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kata Beach and Kata Noi Beach. Traveling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ziplining and mountain climbing.

Visit our Kata travel guide
Map
Popular Location

What's nearby

  • Kata Beach - 4 min walk
  • Kata Noi Beach - 12 min walk
  • Karon Beach - 2 min drive
  • Nai Harn Beach - 9 min drive
  • Big Buddha - 32 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 83 min drive

Restaurants

  • Baby Palm — 1 min walk
  • 7th Heaven Sky Bar — 1 min walk

About this property

Sugar Palm Grand Hillside

4-star family-friendly hotel, walk to Kata Beach
Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. All 106 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, along with conveniences such as refrigerators and coffee makers. Free WiFi and balconies are standard, as are TVs with cable channels.
Sugar Palm Grand Hillside offers 106 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Accommodations are furnished with day beds and desks. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Karon hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 450 for adults and THB 250 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Children's pool
Fitness center
Outdoor pool
Sauna
Spa services

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Languages spoken

Chinese
English
Filipino
Japanese
Russian
Thai

Business services

Computer station
Meeting rooms

Outdoors

Garden
Pool sun loungers
Rooftop terrace

Spa

Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Day bed
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels
Toothbrush and toothpaste

Entertainment

43-inch TV
Cable channels
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)
Refrigerator

Outdoor space

Balcony

More

Desk
Iron/ironing board (on request)
Safe
Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 1 April 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1300.0 per night
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: THB 200 (subject to availability)
  • Late check-out fee: THB 200 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon
Sugar Palm Hillside Karon
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Karon
Sugar Palm Grand Hillside Hotel Karon

Frequently asked questions

Can I cancel my reservation for free at Sugar Palm Grand Hillside and receive a full refund?
Yes, Sugar Palm Grand Hillside offers free cancellation on select room rates, because flexibility matters! Please refer to Sugar Palm Grand Hillside cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sugar Palm Grand Hillside?
As of Jul 2, 2020, prices found for a 1-night stay for 2 adults at Sugar Palm Grand Hillside on Jul 3, 2020 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sugar Palm Grand Hillside?
Self parking is free at this property.
What time is check-in at Sugar Palm Grand Hillside?
Check-in is from 2:00 PM–anytime. Early check-in is available for a fee of THB 200 (subject to availability).
What time is check-out at Sugar Palm Grand Hillside?
Check-out is at noon. Late check-out is available for THB 200 (subject to availability).
Does Sugar Palm Grand Hillside provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1500 per vehicle, one-way, applies.
Where is Sugar Palm Grand Hillside located?
This family-friendly Karon hotel is located by the sea, within a 15-minute walk of Kata Beach and Kata Noi Beach. Karon Beach and Big Buddha are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Sugar Palm Grand Hillside

4.2
Very Good
5 - Excellent
185
4 - Good
195
3 - Okay
47
2 - Mediocre
23
1 - Poor
7
4.2
Cleanliness
4.1
Service and Staff
4.3
Amenities
4.0
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel staff very friendly. Good location near to beach

    Stayed 4 nights in Dec 2019

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service
    Ordinary stay and experience.

    Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Disliked: Cleanliness
    Quite place , smelly rooms

    Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .

    Stayed 5 nights in Oct 2019