Ratings based on 528 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Great service in a beautiful old hotel! Parking garage across the street is not expensive either!
5 out of 5
Recommended
for Everyone
by A verified traveler from york, pa

Posted Aug 17, 2015
Pros: Staff, room,
Just as advertised. Excellent location close to museums, incline,Strip,etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
great hotel-very clean and comfortable. Close to restaurants and the ball park
2 out of 5
by A verified traveler

Horrible check-in

Posted Aug 4, 2015
Did not get into room until 5:30 (check-in was at 4:00). Lobby was full of people waiting for rooms with their children (concert in area that started @7:00). nothing was done to accommodate the mass of people or make their wait more comfortable. People were left scrambling to concert late or at last minute.
3 out of 5
by A verified traveler

Nice hotel

Posted Aug 4, 2015
Pros: Location, comfort, friendliness of staff.
Cons: The rooms be ready upon check-in.
Location: 15-20 minute walk to the stadiums.
The hotel was very nice, close to the stadiums. The staff was nice and the hotel was clean and comfortable. However, we arrived at 3:30 with a check-in of 4:00. We were told the room wasn't ready (along with many other's rooms), and were on a waiting list. At 7:45, we finally checked in. We were extremely disappointed.
Comment from Hotel Management
Aug 7, 2015 by skarachristos, Hotel Management
Hello, Thank you very much for taking the time to share your review. I'm glad to hear that you enjoyed our location, hotel, and staff! Please accept our sincerest apologies for the delay at check-in, I completely understand how frustrated you must have been. I hope that you will consider staying with us again and give us the opportunity to exceed your expectations. Have a great day, Sarah Karachristos Public Relations Manager Renaissance Pittsburgh Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Erie, Pa

Great location

Posted Aug 4, 2015
All around good experience! No real complaints. Beautiful building. Staff accommodating when called with a few minor room issues and they were promptly rectified. The most comfortable beds and pillows I have ever slept on! Rooms were quiet as well. One wish would be to put an actual chair in the room, one desk chair to sit on was all we had. Would go back in a heartbeat...we had a wonderful time:) close to Heinz field for our concert within walking distance and a beautiful walk it is.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

サービス抜群のホテル:ビジネスに最適

Posted Aug 3, 2015
Pros: ビジネスセンター無料。カラーコピー無料。
Cons: 特になし
Location: 川の近くで、市街中心地でアクセス性は抜群です
歴史あるホテルで交通のアクアエスもよく、清潔できれいです。 ビジネスセンターの利用が無料で、カラーコピー(約100枚)のカラーコピーもロビーで無料でやってくれました。私の部屋は3回だってので景色はよくありませんでしたが、高層階に泊まった方は夜景が綺麗だと言っていました。
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlottesville VA

Great proximity to PNC park and good restaurants.

Posted Jul 21, 2015
Pros: Foyer was awesome.
Cons: bigger rooms, smaller bathrooms.
Location: Wonderful food. nice walk to local attractions. Would stay here again.
Hotel staff was wonderful. Helped me check in early so I could make to the the game. Only thing is that the room was really small. had a king size bed which was great, but the view was of a brick building. If I were the type of person who did Yoga... I would not have been able to do Yoga in this room. Maybe in the bathroom, but who does Yoga in a bathroom?
Comment from Hotel Management
Jul 24, 2015 by skarachristos, Hotel Management
Hello, Thank you very much for sharing feedback from your recent stay. We appreciate your nice comments about our staff! I apologize that you found your room to be small. I hope you will join us again, we have many different types of rooms, with great views! Thank you again! Sincerely, Sarah Karachristos Public Relations Manager Renaissance Pittsburgh Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Choice. Right in Downtown

Posted Jul 20, 2015
Great stay! Beautiful hotel, very clean with friendly staff. Rooms are very spacious as well as bathroom. Excellent place to stay if visiting the city !! Will definitely stay again!
Comment from Hotel Management
Jul 22, 2015 by skarachristos, Hotel Management
Hello, We appreciate you taking the time to share you review, we're so glad to hear that you enjoyed everything! We look forward to your next trip to Pittsburgh! Have a great day! Sarah Karachristos Renaissance Pittsburgh Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Elegant Hotel Close to PNC Park

Posted Jul 13, 2015
Pros: Great atmosphere; luxurious bedding; beautiful lobby.
Cons: Wouldn't change a thing.
Location: Close to bars and restaurants and PNC Park and Heinz Field
Beautiful lobby; great bar area and restaurant. Rooms are very comfortable with great bedding. Good location to downtown and to PNC Park. Would definitely stay here again.
Comment from Hotel Management
Jul 22, 2015 by skarachristos, Hotel Management
Hello, Thank you for sharing your wonderful comments about our hotel! We will see you next time! Sincerely, Sarah Karachristos Public Relations Manager Renaissance Pittsburgh Hotel