Plano Castle Hotels

"Ok"

"Clean room, but hallways were very hot and room did not smell very good. "

"If you're sensitive to perfume smells, don't stay here! When you enter the hotel, it smells very strong of fragrance. They have 'sprayers' all over the hotel (I counted at least three from my short walk around the bottom floor), and even in the workout room, that deliver this toxic product into the air. The rooms don't have that smell, thankfully, but every time I had to go outside the room, the fragrance smell was so strong that my eyes and nose were burning. Also, the trees were so overgrown in the front parking lot, that I was unable to park my truck under them. I would say half of the parking spaces were like this. Even the alcove, where you pull up to check in was so overgrown, a car could not drive up without scraping the top. At breakfast, they were out of syrup, and it was only 8:00. Water pressure in the shower is non-existent. It was explained to me that the intentionally throttle the water to conserve, but the shower heads are cheap and only half the holes actually spray water, and about half of it drips down the back of the nozzle. I get water conservation, but invest in decent equipment. I have long hair, so it was almost impossible to rinse my hair OR my body with such weak water pressure. The coffee maker is garbage. Why they don't switch to Keurig, beats me. The PROS - the staff were so kind, and accommodating! The room was nice and clean. The air conditioner was noisy, but it worked well, and didn't shut off in the middle of the night. "

"Excellent stay! My family of 4 stayed for 2 nights in a double queen suite and it was fantastic and very spacious! Clean rooms, staff was friendly and I absolutely loved happy hour and the breakfast buffet. The hotel is in Excellent condition. Will definitely stay here again. "

"Great service great amenities this is my new go to place in the area!! "

"It was a clean place and nice room with a minimalist feel. No extras or anything for storage. But it was fine. The staff was helpful. "

"Place was clean and beautiful. Staff was great to work with, enjoyed everything about my stay here! 10/10 would recommend "

"I did not have breakfast overall was good stay!"

"Clean room, good parking"