Solace by the Sea

Photo gallery for Solace by the Sea

Primary image
Beach nearby
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Solace by the Sea

Solace by the Sea

3.0 star property

3.3/5 Okay

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Highway 2 at km 220.1, Ponce, 00733

Explore the area

  • Popular LocationVicens Coliseum5 min drive
  • Popular LocationPlaya Cayo Cardona9 min drive
  • Popular LocationCardona Island Light10 min drive
  • AirportPonce (PSE-Mercedita)12 min drive

Choose dates to view prices

About this area

Ponce

Located in Ponce, Solace by the Sea is near the airport and near the beach. Casa Wiechers-Villaronga and Parque de Bombas are local landmarks, and some of the area's attractions include Museo de la Musica Puertorriquena and Museum of Puerto Rico Music. Looking to enjoy an event or a game while in town? See what's happening at Vicens Coliseum or Montaner Stadium.

What's nearby

  • Vicens Coliseum - 5 min drive
  • Montaner Stadium - 5 min drive
  • La Guancha - 8 min drive
  • Playa Cayo Cardona - 9 min drive
  • Cardona Island Light - 10 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 90 min drive

Restaurants

  • De Jesus - 5 min drive
  • Con Leche [Coffee Bar & Bistro] - 5 min drive
  • El Ancla - 6 min drive
  • Romano's Macaroni Grill - 6 min drive
  • Lucero - 6 min drive

About this property

Solace by the Sea

3-star family-friendly hotel by the ocean
A terrace, a garden, and a playground are just a few of the amenities provided at Solace by the Sea. The onsite restaurant, Palmares, features local and international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, express check-out, and concierge services
  • A TV in the lobby and luggage storage
  • Guest reviews say good things about the convenient parking, helpful staff, and walkable location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Palmares

Things to do

  • 24-hour pool access
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Does Solace by the Sea have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Solace by the Sea?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Solace by the Sea on Aug 21, 2022 start from $137.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace by the Sea pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100.0 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Solace by the Sea?

Self parking is free at this property.

What time is check-in at Solace by the Sea?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Solace by the Sea?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Solace by the Sea located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Vicens Coliseum, Parque de Bombas, and Museo de Arte de Ponce. Museum of the Ponce Massacre and Teatro la Perla are also within 6 mi (10 km).

Can I cancel my reservation for free at Solace by the Sea and receive a full refund?

Yes, Solace by the Sea offers free cancellation on select room rates, because flexibility matters! Please refer to Solace by the Sea cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.3

Okay

Rating 5 - Excellent. 144 out of 540 reviews
5 - Excellent 27%
Rating 4 - Good. 123 out of 540 reviews
4 - Good 23%
Rating 3 - Okay. 112 out of 540 reviews
3 - Okay 21%
Rating 2 - Poor. 75 out of 540 reviews
2 - Poor 14%
Rating 1 - Terrible. 86 out of 540 reviews
1 - Terrible 16%

3.4/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.1/5

Property conditions & facilities

3.1/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities at all not even hand towels. Coffee maker but no coffee or cups
Stayed 1 night in Aug 2022

4/5 Good

Traveled with family and small children, Business traveler
Liked: Cleanliness
La realidad es que se pasa bien, pero la cocina del restaurante es lenta en el servicio y no habia inventario de productos para cocinar creo deben mejorar esa parte ademas teniamos que estar pidiendo toallas constantemente ya que en el cuarto habiamos mas de 2 personas. Por lo demas, es un sitio tranquilopor lo cual espero mejoren con el tiempo. Muy buena el area de la piscina y se admiten mascotas.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
friendly.
Stayed 1 night in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La experiencia no fue grata. Banos sucios, se inundo habitacion, nos tuvieron que cambiar de cuarto.
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Buen servicio. Le hace falta mejoras en las habitaciones y más limpieza. Falta de iluminación y sellado de puertas en la parte de abajo para evitar plagas. La parte exterior es hermosa y placentera.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Staff & service
It was an okay stay, the room wasn't really clean and updated, but it was fine for the night.
Stayed 1 night in Jul 2022

1/5 Terrible

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Not wifi inside the rooms Not Cable Not Handicap options Bathroom with fungus Terrible time, never ever
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I din't like the first room they gave us have no phone,no hair drier,the tv was not working,no hot water.They gave us another room a little big biger and there was not ironing board in the room.I was a very dissapointed stay its was not where we was expecting about this place.I would not recomend this hotel there are a lot of things they have to fix.
Stayed 3 nights in Jun 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No one should stay at this hotel, despite the fact that the very kind manager went out of her way to make things right for us and, after an initial frustration and complaint, staff were very helpful. It's located next to a shuttered amusement park and a technical school teaching welding. No view of the sea or access; no place to go on foot, no food or drinks available on site. Safety is an issue -- locks are old and there is no security. The pictures show that it could be a lovely location, but it has not been maintained and facilities are outdated. I wish we had gone to the Holiday Inn a short distance away.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great staff
Stayed 5 nights in Jun 2022