Port of Valldemossa Tours

This a good hotel and most of the staff are very helpful. Unfortunately, the air conditioning in our room didn’t work and the temperature reached 34 degrees centigrade. I pointed this out every day for a week but it didn’t work and we were not offered a change of room. I have complained to Iberostar and have not had a reply.

Hotel and room was lovely and clean, our triple room not pool/sea view was spacious for 3 adults. Breakfast was delicious and lots to choose from. Pool was clean and the terrace overlooking the marina was lovely for a drink in the evenings. Staff were polite and friendly. Life guard was helpful and always asking if we wanted anything? Buses to centre of Palma were cheap and regular. I would recommend to couples or friends and would return.

It was a bit difficult to access as there is no reception and the details didn’t come through. But eventually we got there. Good spot in Old Town to walk. Initially seemed a bit dark but once we got used to Palma we loved it.