“The service attitude of the reception staffs was appalling. There were ants in the room and some bed bugs on our bed. They have no electric wall sockets for boiling water. Expect their guests to boil their water next to their beds or in the toilets. Their technician had to bring us an extension cord to share with the nearby tv wall plug. Outrageous!”
“Good: Amazing gardens, great breakfast with local products and homemade cake, unique finca setting. Great service to team and nice owner we only met at the last day of our stay.
Not good: We booked the highest room category they have. We did stay in two rooms. The first one was the „Honeymoon Suite“ we got upgraded to. We did not like it as the room and interior were very old. We do understand this is an old finca, but bathroom, bed and wardrobe urgently need refurbishment to keep up with……
“Such helpful and kind staff. The hotel is beautiful. The hotel was right next to the tram stop to port de Soller which was so nice. Easy to walk everywhere in town. I don’t think there was an elevator but they offered to help bring our bags up to our room. Has AC!”