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Palazzo Marzoli Resort

4.0 star property
Upscale spa hotel near Positano Ferry Landing

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Palazzo Marzoli Resort

Bar (on property)
Property entrance
Premium bedding, minibar, in-room safe, individually decorated
Free daily continental breakfast
Lobby

Reviews

7.4

Good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Spa
    SpaSpa
  • Breakfast included
    Breakfast includedBreakfast included
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Not too far from main area lots of stairs good view
Alain
Jul 17, 2024
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About the neighborhood

Map
Via G.Marconi, 334, Positano, SA, 84017

What's nearby

  • Positano Town Hall - 2 min walk
  • Fornillo Beach - 13 min walk
  • Spiaggia Grande - 15 min walk
  • Church of Santa Maria Assunta - 15 min walk
  • Positano Ferry Landing - 16 min walk

Getting around

  • Piano di Sorrento Station - 25 min drive
  • Castellammare di Stabia Station - 31 min drive
  • Naples Intl. Airport (NAP) - 91 min drive

Restaurants

  • ‪Collina Bakery - ‬16 min walk
  • ‪Casa e Bottega - ‬12 min walk
  • ‪La Zagara - ‬16 min walk
  • ‪Caffe Positano - ‬12 min walk
  • ‪Da Vincenzo - ‬10 min walk

About this property

Palazzo Marzoli Resort

Luxury upscale hotel located in Upper Positano
Close to Positano Ferry Landing, Palazzo Marzoli Resort provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Active travelers can enjoy amenities like motor boating and sailing at this hotel. Treat yourself to a Thai massage, a body treatment, or a manicure/pedicure at the onsite spa. Enjoy the health club, as well as activities like boat tours. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also find perks like:
  • Limo/town car service, an outdoor tennis court, and express check-out
  • Express check-in, babysitting (surcharge), and a vending machine
  • Multilingual staff, luggage storage, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and furnished balconies, as well as thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Rainfall showers, bidets, and free toiletries
  • HDTVs with premium channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Health club
  • Library
  • Motor boating
  • Outdoor tennis court
  • Sailing

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 180.0 per day
Cribs (infant beds) are available for EUR 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: EUR 45.0 per day
  • Rollaway bed fee: EUR 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marzoli
Palazzo Marzoli
Palazzo Marzoli Positano
Palazzo Marzoli Resort
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano
Palazzo Marzoli Resort Hotel
Palazzo Marzoli Resort Positano
Palazzo Marzoli Resort Hotel Positano

Frequently asked questions

Is Palazzo Marzoli Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Marzoli Resort?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Palazzo Marzoli Resort on Aug 2, 2024 start from $300.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Marzoli Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palazzo Marzoli Resort?

Check-out is at noon.

Does Palazzo Marzoli Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Palazzo Marzoli Resort located?

This family-friendly Positano hotel is located by the sea, within 1 mi (2 km) of Positano Town Hall and Positano Ferry Landing. Fornillo Beach and Spiaggia Grande are also within 15 minutes.

Palazzo Marzoli Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 83 out of 212 reviews" "
Rating 8 - Good. 51 out of 212 reviews" "
Rating 6 - Okay. 29 out of 212 reviews" "
Rating 4 - Poor. 27 out of 212 reviews" "
Rating 2 - Terrible. 22 out of 212 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from main area lots of stairs good view
Stayed 2 nights in Jul 2024

6/10 Okay

joy

Traveled with family and small children
Liked: Staff & service
Parking cost was overly priced, 200 Euros for two nights The washroom door did not lock The bathroom stand up shower - the drainage would clog The mini fridge items overly priced- especially bottled water 5.00 Euro The hotel room was overly priced for what it offers. The location was not bad as it was beside the connivence store and walking distance to the town of Positano Staff greeted well, rooms were cleaned daily.
Stayed 2 nights in Jul 2024

2/10 Terrible

Viktor

Disliked: Cleanliness, staff & service, property conditions & facilities
The ports of electricity wouldn’t work, the beds were very uncomfortable , the a/c doesn’t work very well , Their is no sauna no gym no spa … when I looked up the property it showed that this was included .
Stayed 4 nights in Jun 2024

2/10 Terrible

Anna

Disliked: Staff & service
Very rude, and terrible service
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 2 nights in May 2024

2/10 Terrible

Raegan

Disliked: Cleanliness, staff & service, property conditions & facilities
We were disappointed in how far it was. We didn't realize the location was so far up the hill. Front desk was 24 hour service, but never once did they open up the door for us. They wanted to keep our key at the front desk and we felt very uncomfortable. Worse breakfast of our lives. Honeymoon suite was incredible though. Just very very far walk from center let alone Beach.
Stayed 3 nights in May 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one bad thing to say about this hotel! Amazing staff, delicious complimentary breakfast (& room service), beautiful view. Will definitely return! And to top it off they had a taxi available to take us to the port at the end of our stay. Thank you for a wonderful time in Positano
Stayed 2 nights in May 2024

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Views, the Food!
WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!
Stayed 3 nights in Oct 2023

4/10 Poor

Roberto, Naples

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.
Stayed 5 nights in Oct 2023

4/10 Poor

Katherine

Liked: Cleanliness, amenities
When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.
Stayed 3 nights in Oct 2023

8/10 Good

Staci

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
Stayed 1 night in Sep 2023

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.
Stayed 2 nights in Sep 2023

2/10 Terrible

Manraj

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM HOTEL
THIS PLACE IS A SCAM!! This is the worst hotel I've ever stayed in. We thought we were getting a reasonable deal on a room for a night, only to arrive and they charge an additional €150 per person to stay in the room (it was me and my boyfriend staying). And they also charge you €180 use their parking garage. ALL JUST FOR 1 NIGHT. None of which they tell you prior to booking. The staff is not helpful, pretended like they don't speak English, and would not refund us the parking garage fee when we requested to get our car out to park somewhere else instead 10 minutes later. OH and the beds are so uncomfortable... literally outdated box spring mattresses. 100% the WORST hotel and worst experience and worst management.
Stayed 1 night in Sep 2023

2/10 Terrible

Paula Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Glenio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights in this property but I ran into some problems first I went to consume a mini bar water and they had the nerve to charge me €6 for a small 500 ml water! second problem I asked for the taxi to transport only five minutes away and they charged me €50! I found this hotel a little exploitative due to the high cost charged and not worth the value for the property! staff and owner very rude! I never recommend!
Stayed 2 nights in Aug 2023

2/10 Terrible

Caroline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay at this hotel! They’re there to steal your money. You’ll get the worst treatment! They’ll abuse you to get more money from you. It was a horrendous experience! I don’t recommend staying at this hotel because you’ll certainly regret it.
Stayed 6 nights in Aug 2023

4/10 Poor

scott

Disliked: Staff & service
Great town, use public buses or walk. Taxis expensive
Stayed 5 nights in Aug 2023

4/10 Poor

Frank

Traveled with family
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the owners were unhospitable and unhelpful when many things went wrong with our stay.
Stayed 3 nights in Aug 2023

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
Stayed 3 nights in Jul 2023

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
Stayed 3 nights in Jul 2023

6/10 Okay

Gilda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great view
Room was smaller than thought. Forth bed was a makeshift camp bed squeezed in the corner. There was no pool or bar facilities as advertised. Host did not offer transfer to beach at any time. Location and view was great. Breakfast in room was also very good. House maid was very friendly. Host was limited in English but this was okay and they tried hard to please and understand.
Stayed 5 nights in Jun 2023

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Naples (NAP-Naples Intl.)