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The Grand Mark Prague

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Indoor spa tub
Indoor spa tub
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Overview of The Grand Mark Prague

VIP Access

The Grand Mark Prague

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
Map
Hybernska 12, Prague, 110 00

Explore the area

  • Popular LocationPrague Astronomical Clock9 min walk
  • Popular LocationOld Town Square10 min walk
  • Popular LocationWenceslas Square12 min walk
  • AirportPrague (PRG-Vaclav Havel)32 min drive

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About this area

Prague

The Grand Mark Prague is located in Prague City Center, a neighborhood in Prague, and is near a metro station. Hybernia Theatre and Mucha Museum are cultural highlights, and travelers looking to shop may want to visit Royal Route and Palladium Shopping Centre. Traveling with kids? Consider Czech National Museum, or check out an event or a game at Tipsport Arena. Spend some time exploring the area's activities, including golf lessons, golfing, and segway rentals/tours.
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Map

What's nearby

  • Powder Tower - 3 min walk
  • Municipal House Hall - 4 min walk
  • Prague Astronomical Clock - 9 min walk
  • Old Town Square - 10 min walk
  • Wenceslas Square - 12 min walk

Getting around

  • Prague-Masarykovo Station - 2 min walk
  • Masarykovo Nádraží Stop - 2 min walk
  • Vaclav Havel Airport (PRG) - 32 min drive

Restaurants

  • Americký bar - 3 min walk
  • Hoffa Bar - 3 min walk
  • EMA espresso bar - 3 min walk
  • Ovocný Světozor - 3 min walk
  • Art Coffee - 4 min walk

About this property

The Grand Mark Prague

Family-friendly Prague hotel in Prague City Center, walk to Old Town Square
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Grand Mark Prague offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 12 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

GRAND RELAX Spa & Wellnes has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Czech, English, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered valet parking on site (CZK 700 per day; includes in/out privileges)
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CZK 740 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Grill Restaurant
  • Winter Garden
  • Courtyard Garden
  • Two Steps Bar

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 1225 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 22 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CZK 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CZK 740 per person (approximately)
  • Airport shuttle fee: CZK 2850 per vehicle (one-way)
  • Covered valet parking fee: CZK 700 per day (in/out privileges)
  • Pet fee: CZK 1225 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 12 years old are not allowed in the spa

Property is also known as

Prague Kempinski Hybernska
Mark Luxury Hotel Prague
Mark Luxury Hotel
Mark Luxury Prague
Mark Luxury
Kempinski Hybernska Hotel Prague
Grand Mark Prague Hotel
Grand Mark Prague
Grand Mark Hotel Prague
The Grand Mark Prague
Grand Mark Hotel
Grand Mark
The Grand Mark
The Mark Luxury Hotel Prague
Kempinski Hybernska Prague
The Grand Mark Prague Hotel
The Grand Mark Prague Prague
The Grand Mark Prague Hotel Prague
The Grand Mark Prague The Leading Hotels of the World

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 331 out of 456 reviews
5 - Excellent 73%
Rating 4 - Good. 93 out of 456 reviews
4 - Good 20%
Rating 3 - Okay. 18 out of 456 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 456 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 456 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Prague. Great location, very good service, fantastic room. Restaurant highly recommend
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very clean, the staff excellent and the area was very nice. We could walk to most everything in under 30 minutes. The courtyard garden was fantastic! The quality was 5 Star! Highly recommend!
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility. Staff were very helpful. Fantastic location
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in great location. Staff was awesome. Breakfast buffet was delicious. Highly recommended
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, perfect location would highly reccommend.
Stayed 3 nights in May 2022