Puebla Hotel Rooms at the Independent

I thought this hotel was perfect for a few days stay. Close enough to all the sites but far away enough that it wasn’t too busy. Room was clean, beds were comfy, shower was hot and WiFi was good. There was no aircon but we didn’t even need to use the fans as it wasn’t too hot. I’d imagine that during ...

We had a wonderful time at Casa Reyna, our room was beautiful and luxurious, exactly what we were after. It made our stay in Puebla super comfortable. Our flight had been delayed at the last minute and we ended up being very late to check in. Much to my relief the staff were very accommodating and ...

Great hotel! Near bars and restaurants. Also near the bus station to the airport. A new hotel.

Nice hotel, nice staff! great location, near el parian, zocalo, museums, etc.

Love the hotel, love the community, in love with Puebla!

The room i was given had no AC & no Cieling fan. I returned to the front desk asking for a room with AC since the hotel lists AC, but I was informed none of their rooms have AC, but was offered a fan. I booked this hotel due to a Marta Sanchez concert in Puebla and it was the closest hotel to the ...

Hotel was awful towels where dirty sheets on the mattress were dirty it smell really bad I had to disconnect the tv in order to charge my phone since it had no outlets, ended up changing hotel after the first night still waiting to see if I’m getting my money back for the days I didn’t stay in

We LOVED our stay at this hotel. From the moment we arrived, the staff showed genuine care and went the extra mile when we needed it. We arrived early and hoped we could leave our bags at the front desk, only to find our room was ready for us! The room was spacious, comfortable and looked new. It ...

A beautiful property with a superb staff that adds to it's beauty. Olga at the front desk was amazing in making us feel welcomed. Dulce and the rest of the staff were very attentive and professional.

Wonderful colonial suite with modern amenities. Close to Historic Core. Staff was very cordial and helpful with an excellent breakfast offering. Ask for an interior room suite if you're a light sleeper but the street side balcony lets you enjoy Puebla....

Everything was bad. Horrible!!! Ugly Bad Dirty I will never go back. Is nothing compare to the pictures shown in the web page

not bad, just the maid know the door every hour after 10 am. room are small than the pictures in the website.

It’s a small hotel very close to downtown. They don’t go all out on amenities, but all the basics are there. It was a good price so I think you get what you paid for.

Pros - Great customer service!!! nice rooms, location, occasional rate, nice hotel overall; Cons - THEY CHARGE FOR EXTRA TOWELS!!!!!, food used to be great and now it is average, expensive food prices, in the over 700 night hotels I've stayed I have never ever been asked to pay for additional towels. ...

Stayed one night in Puebla and got a bargain room here. The location was ideal given I didn't have long there - only one block from the main square making it easy to just dump my bags and head out to explore. Plenty of restaurants, shops and bars in the surrounding streets. The room (interior - quieter) ...

Very close to the Cathedral, churches, Zocalo (central square), shops, museums, cafes, restaurants, and markets. Safe area. Friendly staff. Clean. Good food. Would award this hotel full marks if not for the fact that the wi-fi internet service (which is meant to be complimentary) is very slow and ...

Very close to terminal and will hold reservation for late arrivals. Clean, safe, and easy to navigate.

Great boutique hotel! Originally we planned on staying here for 2 nights, enjoyed the town and hotel so much we extended for another 3. Located in a safe area a short walk to the Zocala (main square) and many attractions this place is a hidden gem. Feels newly remodeled, clean comfortable rooms with ...

Amazing hotel! One of my top ten hotel stays ever (and I travel weekly). From the facilities to the service, a true 5 star facility. We didn’t want to leave and explore Puebla. That says it al.

Loved this place and it's rooftop!! Great location!

It's kinda bare bones: no coffee pot, no hangers, no A/C, no washcloths, no extra fluffy towels, and no clock. But it was quiet and clean. The staff heated up our food in their microwave and gave us extra towels on request. They were very friendly. The hotel probably doesnt have the extras because ...