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Overview of JF Grand Puebla

Photo gallery

Featured Image
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk

JF Grand Puebla

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationFuente de los Frailes5 min walk
    Popular LocationTriangulo Las Animas Shopping Center8 min drive
    Popular LocationGalerías Serdán14 min drive
    AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)40 min drive

Choose dates to view prices

Double Room

4.6/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room

4.6/5 guest room rating
  • 388 sq ft
  • Sleeps 6
  • 2 Double Beds

Junior Suite

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room

4/5 guest room rating
  • 452 sq ft
  • Sleeps 6
  • 2 Queen Beds


5/5 guest room rating
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

About this area


Located in Puebla, JF Grand Puebla is in the entertainment district. Zocalo Square and Puebla Cathedral are notable landmarks, and travelers looking to shop may want to visit Triangulo Las Animas Shopping Center and Galerías Serdán. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium.
Popular Location

What's nearby

  • Fuente de los Frailes - 5 min walk
  • Uriarte Talavera - 3 min drive
  • Triangulo Las Animas Shopping Center - 8 min drive
  • Cuexcomate Volcano - 11 min drive
  • Galerías Serdán - 14 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Hermanos Serdan Intl. Airport (PBC) - 40 min drive


  • Santo Agave — 3 min walk
  • Dominica 19 — 4 min walk
  • El Parrillaje — 4 min walk
  • Cielo Tomillo — 4 min walk
  • Toscalia — 4 min walk

About this property

JF Grand Puebla

3.5-star hotel near Triangulo Las Animas Shopping Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a coffee shop/café, a 24-hour business center, and a conference center are onsite. All 105 rooms offer comforts like Select Comfort beds and premium bedding, plus free WiFi and Smart TVs with cable channels. 24-hour room service, pillow menus, and free local calls are among the other amenities available to guests.
JF Grand Puebla offers 105 air-conditioned accommodations with safes and irons/ironing boards. Select Comfort beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with cable channels.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:00 AM: MXN 150 for adults and MXN 100 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5382 square feet of space)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding
  • Select Comfort bed


  • Free toiletries
  • Towels


  • 43-inch Smart TV
  • Cable channels


  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of MXN 430.00 per pet, per stay, plus a deposit of MXN 1000 per stay
Dogs and cats only
1 per room (up to 22 lbs)
Pets cannot be left unattended
Pet-sitting services are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 150 for adults and MXN 100 for children (approximately)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 430.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel JF Grand Puebla
JF Grand Puebla Hotel
JF Grand Puebla Puebla
JF Grand Puebla Hotel Puebla
JF Grand Puebla
JF Grand
Hotel Hotel JF Grand Puebla
Puebla Hotel JF Grand Hotel
Hotel Hotel JF Grand

Frequently asked questions

Can I cancel my reservation for free at JF Grand Puebla and receive a full refund?
Yes, JF Grand Puebla offers free cancellation on select room rates, because flexibility matters! Please refer to JF Grand Puebla cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JF Grand Puebla?
As of Apr 12, 2021, prices found for a 1-night stay for 2 adults at JF Grand Puebla on Apr 27, 2021 start from $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JF Grand Puebla pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 430.00 per pet, per stay. Service animals are exempt from fees.
How much is parking at JF Grand Puebla?
Valet parking is free at this property.
What time is check-in at JF Grand Puebla?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at JF Grand Puebla?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is JF Grand Puebla located?
Situated in the entertainment district, this hotel is 1.2 mi (1.9 km) from Triangulo Las Animas Shopping Center and within 3 mi (5 km) of Galerías Serdán and Puebla Cathedral. Zocalo Square and Angelopolis Commercial Center are also within 3 mi (5 km).

Overall score and ratings



Rating 5 - Excellent. 70 out of 104 reviews
5 - Excellent 67%
Rating 4 - Good. 20 out of 104 reviews
4 - Good 19%
Rating 3 - Okay. 9 out of 104 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 104 reviews
2 - Poor 0%
Rating 1 - Terrible. 5 out of 104 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good accommodation, very clean.
Stayed 2 nights in Sep 2020

1/5 Terrible

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible overall. Never book again.
Service was terrible. Restaurant service was worse. I waited ubtil after they sang las mañanitas to an employee to have my order taken. Noise was ridiculous. Everything can be heard. From converstation in next room to Blender from restaurant at 7 am. Smell of eggs from restaurant resonsted in hotel and overall service terrible. Looks very posh but service and structure is terrible.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class Hotel with friendly staff and the complimentary breakfast that was included with our room was the best.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok Very nice place, beautiful Clean The suite is nice and big but I didn’t like the shower because is very narrow
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel excelenete, me dieron habitacion en primer piso y la calefacccion no servia, se reporto y me cambiaron de habitacion. Como es gotel familiar desde se temprano se escuchan gritos de niños en los pasillos. Me quedaba a menos de 10min para los lugares que visite en puebla.
Stayed 2 nights in Dec 2019

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