8.2/10 Very Good! (2,921 reviews)
I gave 4 stars because the following. My door lock broke, fell off from the inside. Instead of calling management, I called a friend whose husband brought work tools. It was easier that way and the door was repaired immediately. Not that hotel wouldn't do the same, my friends - who I met at the Barcelo were more than happy to help. Secondly, upon arrival, I used the lobby way bathroom and the toilet was a mess. Someone had vomited on the toilet and floor. If someone not as forgiving as myself stumbled upon the mess, it might have stained the experience for them.
My room was dreamy! The hotel was dreamy, staff and management were all so lovely and kind that the Barcelo became my home. I felt well cared for and enjoyed the amenities to the fullest! The food was great, I mainly stuck to Mexican food at the buffet which was very good. One night, I tried the restaurant on the property - Don Quixote which prepared the tastiest rack of lamb! Needless to say, the piano player was on point, he played so beautifully. The sushi restaurant I visited on the property was delicioso! The Barcelo is truly a magical place. The area of its location is one of pure beauty where the mountains meet the sea. I intend to return next year.
Reviewed on Nov 11, 2025