8.4/10 Very Good! (1,881 reviews)
Disappointing Experience – Would Not Recommend
Unfortunately, my overall experience at this RIU was very disappointing, and I would not recommend staying here.
There were a few positives: the hotel itself was beautiful, the staff were friendly, and the drinks were decent. However, those positives were overshadowed by several major disappointments.
The food was terrible and certainly did not meet expectations. The views from the rooms were also very poor. We were initially placed in a separate building away from the main hotel, overlooking a condemned hotel. This was far from the experience we expected when booking our stay. We had to advocate for ourselves to get a better room, and rather than accommodating the situation, the hotel attempted to charge us an additional fee for an upgrade.
Additionally, the minibar/fridge in our room was not stocked, which was another disappointing detail that took away from the overall experience.
While I appreciate the friendliness of the staff and the beauty of the property, a nice-looking hotel and decent drinks are not enough to make up for poor food, disappointing room views, and an overall lack of attention to the guest experience.
I left feeling disappointed and underwhelmed. Based on my experience, I would not recommend this RIU, and I would not choose to stay here again
Reviewed on Nov 14, 2026
