Ratings based on 118 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from California, USA
Taking advantage of and lying to foreign visitorsPosted Jan 12, 2017
Pros: The facilities were very nice and clean.
Location: The hotel is not on the beach, and it takes a shuttle to get to the beach.
I had booked a $450 room, and need to stay an extra half-day. Normally, the cost to extend for a half-day is 50% of the room rate, but I was charged $350 for staying 6 additional hours. The stated reason was that I was "upgraded" to a higher cost room, which was unverifiable. When I volunteered to spend the extra half-day in a different room that would have been in the original rate category, I was told they were all booked. I left the hotel around 930p that night, and it was very clear many rooms were unoccupied. My so-called "upgraded room" had a view of the hotel parking and entrance, not pool area. I paid more for a lesser experience, and was manipulated to pay extra for something that was not worth it. If you can avoid this hotel, I recommend you do.
by A verified traveler
Great ServicePosted Nov 19, 2016 on Hotels
by tony from Cape Town
Friendly Hotel Staff and PeoplePosted Jan 23, 2016 on Hotels
We stayed here for 10 amazing days and enjoyed the friendly people and staff compared to BA!
by Stephen from Lodi, CA
In the country at the CasinoPosted Oct 29, 2015 on Hotels
Very nice hotel in a safe and enjoyable environment. The spa facilities are very nice, the service is good, the restaurant has good food and in general the rooms and facilities are well kept, maintained the grounds great. The hotel is far from most activities and would require a taxi or shuttle to get around. The beach is 15 minute walk. The bar restaurant is quite poor. Food and drink are a little pricey. Overall a good spot for romance and quiet times in a pretty, well maintained setting in a safe neighborhood. Overall a good experience.
Great for a weekend getaway in winter...Posted Aug 17, 2015 on Hotels
This hotel is quite fancy and glamorous, but a bit pricey though. We particularly liked the fact that it has a nice spa, which we managed to use quite a lot given the cold weather during our winter-time stay. The rooms are clean, well-decorated and spacious. The hotel is located in a laidback area, few blocks from the beach, and surrounded by woods. A car (and a GPS!) are necessary to get around. The staff is friendly and polite, even though they hadn't informed us about some of the ongoing social events hosted by the hotel. It's highly recommendable for couples.
Posted Jul 12, 2015 on Hotels
by Laura from Montevideo
Stay at Mantra in Punta del EstePosted Jul 9, 2015 on Hotels
Great place and great stay. I would definately recommend it. With family or just for a romantic getaway!
for Everyoneby A verified traveler from Montevideo
Great HotelPosted Feb 10, 2015
Mantra is a resort not too near from the center of Punta del Este, but very near from "La Barra" with a lot of restaurants and Pubs. It has an incredible external pool (climatized), and unique infrastructure to enjoy your vacations. Has Kids Club, great SPA (with indoor pool and jacuzi), and very good restaurants with classic meet from Uruguay and mediterranean options too. One of the bests hotels of Punta del Este to enjoy.
by Cara from Toronto
Customer service excellentPosted Jul 14, 2014 on Hotels
Beautiful hotel. Accommodates food allergies(gluten). Front desk speak English well, all other service providers don't understand English as well as they let on. Food is expensive but premium. In the winter not a lot to do...cinema is closed, casino is closed. The resort is beautiful but is set in a large nature setting. Which means you have to drive everywhere. Only the one restaurant and room service available. The rooms are beautifully Appointed, and the beds are extremely comfortable. Overall a great experience.
for Everyoneby A verified traveler from Uruguay
a quick weekend off season break with the childrePosted Jul 10, 2014
Pros: Seriously professional from top to bottom in terms of job functions, smiles everywhere, very happy to have you no matter what !!!
Cons: well it is not on the beach, but will never be.....
Location: La Barra, wrong side of the r
Off season I had low expectations, but was offered a low internet price too. However the complex was clearly at full effort no matter - top condition, staff the key who were on full effort - a top resort playing at full max despite the rain etc