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Reviews

4.4 / 5Excellent
179 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Sanatorio Cantegril
    4 min drive
  • Popular Location
    Supermarket
    5 min drive
  • Popular Location
    Punta Shopping Mall
    6 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Suite, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, Partial Sea View

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Punta del Este

Located in Punta del Este, Serena Hotel is on the beach. Cuartel de Dragones and San Fernando de Maldonado Cathedral are local landmarks, and some of the area's activities can be experienced at Cantegril Country Club and Club de Tenis Medano. Splash Aqua Park and San Carlos Zoo are also worth visiting.

Visit our Punta del Este travel guide
Popular Location

What's nearby

  • Sanatorio Cantegril - 4 min drive
  • Supermarket - 5 min drive
  • Punta Shopping Mall - 6 min drive
  • Enjoy Punta del Este Casino & Resort - 6 min drive
  • Club de Tenis Medano - 8 min drive

Restaurants

  • Al Mar – Poolside restaurant with a bar offering Mediterranean cuisine. Serves breakfast, lunch, and dinner. Reservations required.

About this property

Serena Hotel

Elegant adults-only hotel on the beach
Spend the day relaxing on the beach or pampering yourself at Serena Hotel's full-service spa. All 31 rooms offer free WiFi, minibars, and LCD TVs with cable channels. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Serena Hotel offers 31 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Free valet parking

Food and drink

Free continental breakfast available daily 8 AM–11 AM
1 restaurant
1 bar
Room service available

Things to do

Full-service spa
Indoor pool
Outdoor pool
Sauna
Shopping

Family friendly

Dry cleaning service
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Free newspapers in lobby
Gift shop/newsstand
Library

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Languages spoken

English
Portuguese
Spanish

Outdoors

Beach loungers
Beachfront location
Free beach cabanas
Free pool cabanas
Pool sun loungers

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Sauna

More

Fireplace in lobby
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

32-inch LCD TV
Cable channels

Food and drink

Minibar

More

Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Uruguay will be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay will be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. No pets and no service animals are allowed at this property.

Property is also known as

  • Serena Hotel Punta del Este
  • Serena Punta del Este
  • Serena Hotel Hotel
  • Serena Hotel Punta del Este
  • Serena Hotel Hotel Punta del Este

Frequently asked questions

4.4

Excellent

5 - Excellent
100
4 - Good
59
3 - Okay
12
2 - Mediocre
7
1 - Poor
1
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service close to the beach, great food and drinks.

Stayed 2 nights in Jan 2020

1/5

  • Disliked: Staff & service, property conditions & facilities

This property is an absolute rip off for what you get. The room is ridiculously small and the mattress was terrible. It's so hard you feel like you are sleeping on a piece of wood. Room faced road which is extremely busy with traffic all day/night. Hard to sleep with all the cars racing by all night long. Food in restaurants is decent but extremely expensive. Condition of the resort is not good. The pool furniture is falling apart due to wear and tear. They do not clean the pool out. There was garbage on the floor of the pool, they never clean it. Some of the staff were nice/friendly. Others were less then helpful. I would not recommend this place to anyone, especially for the price they are charging. Not worth it.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed ourselves. Private. Secluded Area of the beach . Beautiful pool area . We liked the Zen feeling and felt very relaxed. Nice continental breakfast with eggs. Rooms are small but cozy. We got a good deal so we thought it worth the money . We went right before Hugh Season We loved it. Good Vibes. Good massage Nice staff. Peaceful!

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property, set up, and the staff is just wonderful! I would stay here 1000 more times again. Highly recommended for couples and families alike.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2019

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