女皇镇旅游套票 | 女皇镇机票+酒店优惠低至 4 折

The hotel itself is in a very good location and convenient to access the city. There are lot of shops and malls around, with the Joo Chiat Complex just next door. However, a lot of basic things needed improvement: 1) I had booked this hotel because according to brochures it had free onsite covered parking. I tried to contact the hotel through Hotels.com app to confirm the parking arrangement, but no one responded. Even after Hotels.com tried to contact them on my behalf, they did not respond. 2) They have a locker in the room, but it does not work. Apparently, all lockers have been turned off, they are just a showpiece. 3) They have a phone in the room, but it does not work. According to the hotel, only our room 226 phone was not working. 4) The room does not have any windows. To the hotel's credit, they do inform about this when booking. 5) They are aware that we are 4 occupants in the room, yet they only leave 3 towels everyday. We have to go down to collect the 4th towel as the phone in the room is not working. Although the hotel has potential to be a great one, they have only themselves to blame due to lacklustre service and poor attitude towards maintenance.

一般

The receptionist accent was very hard to understand and they seemed annoyed with me the rest of my stay for not understanding them. There were no luggage lockers, so people had to sort through their things in the common area, no privacy coming out of the showers through the common area to get back to rooms. The place seemed much smaller than advertised. People kept leaving the door ajar after hours making the luggage situation even less secure. I did like how clean the bed was, the AC in the room was great and it was quiet. I did like the small patio are with plants despite it being the back alley. The location was very convenient and felt safe.