7.6/10 Good! (1,004 reviews)
We booked this hotel to break up our travels, reserving two rooms so our exhausted family could rest, get a good night’s sleep, and enjoy the pool.
Unfortunately, the pool and fitness center were under maintenance, and the rooms were filthy. Sinks and toilets appeared they’d not been cleaned in a long time, floors were a mess, and linens were stained and smelled unpleasant. One room was so deplorable that we had to move.
The front desk attendant was asleep when we arrived. After assisting us, he went back to sleep, and we had to return because the replacement room’s key card didn’t work. This all happened before midnight. The beds were so uncomfortable that we barely slept.
The next morning, housekeeping asked if we were checking out even though it was before 11 a.m. and we were simply heading to breakfast. Breakfast was equally disappointing: no waffle batter or cream cheese. When another guest reported the empty batter, the same attendant came over, quickly rinsed the container with water, and refilled it. A small group of guests stood around waiting, with little available beyond beverages.
Would NOT recommend this property.
Reviewed on Oct 18, 2026