Hays Vacations from $851

The room was clean, sizable, and at a great price.

The room was nice and clean but very small. It was really hard to get to due to trying to navigate 3 traffic circles in a very short distance to get to the hotel. That really is not the hotel's fault, but getting to it was not easy.

The manager of this property, and her daughter, could not have been nicer or more accommodating.. That needs to be said first. We visit LaCrosse 3 or 4 times a year for up to a week at a time and have stayed at this property numerous times because prices were reasonable (cheap) and we only needed a place to sleep since we were visiting family. Even though it has always been run down, wirh threadbare carpet and cracked sinks, the beds were clean and that's all I cared about. We never spent much time in the room. This time was different. We knew the property was under new ownership and hoped that they would have started some kind of update or renovation, but no. When we checked in we were told that the keycard system was not working so we wiuld have to call the manager each time we wanted to get into the room and they would come open the door for us. Inconvenient for them, but they were always very nice about it. Then we were notified that there was no hot water. There had not been for over 2 weeks but they were hopeful it would be fixed by the end of the week. That didn't happen. So we stayed our 3 nights and slept under a blanket I had in my car, with our own pillows. We showered at our daughter's house. How can you properly clean bedding and towels with no hot water??? You can't. This was our last stay until we see some major changes on future visits.

Room was clean and in working order. No cups available in the room. TV remote did not work. I took it to the desk to get new batteries. Staff person said "I'll fix it" and didn't have any luck. TV would power on with button but no volume control. Breakfast was lackluster, juice machine broken, no drink option for children. I expected a budget stay but a working TV remote and drink amenities would have been much appreciated.

The staff were very friendly, courteous and helpful...absolutely no complaints there. The facilities really just left you wanting more for the cost. This is in regard to room #231, a double bed suite. The room was clean and ready for us. However, the two main switches that should have controlled lighting, didn't operate anything; we had to walk into the dark room to manually switch on the lights in the room in the various corners. One of the outlets was missing a faceplate. (That wasn't an issue for us because our kids understand not to play with that kind of stuff, but not all kids do.) Lastly, the toilet had very weak flushing power and I ended up having to go borrow a plunger to fix it during our stay. The kitchenette was spacious but completely un-stocked, except for one pan. There weren't any utensils, plates, paper towels, napkins, dish soap, sponge or anything else...and I mean absolutely nothing else! With a kitchenette, I assumed there would be something available...at least other suites I've been in have had some things in them. Short story long, we probably will choose another hotel next time.