Swissotel Quito

The staff and hotel were excellent during our stay.

I've stayed in 3 different hotels in Quito. Most of them are a bit dated, and this was not an exception. The staff was really helpful and professional. I did find that it was noisy inside the rooms, without a lot of insulation from the street. I would recommend asking for an interior room. When I noted the problem, the staff were quick and generous in moving me to another room, with an upgrade. The beds are pretty hard - some of this may be a cultural difference, though it was difficult for me to get a good night's sleep. The location is good and worked well for what I needed. The gym is well stocked, as it is also used by outside members. It's busy in the morning yet I was able to get on machines.

Amazing service-entering the hotel we were met by classy doormen who rushed to help us and give us a welcome juice and hot towel. Super nice front desk and restaurant servers were lovely! Just a great hotel and made our great trip even better!!