DoubleTree by Hilton Raleigh Crabtree Valley

Photo gallery for DoubleTree by Hilton Raleigh Crabtree Valley

Featured Image
Outdoor pool
Room Amenity
Flat-screen TV, pay movies
Flat-screen TV, pay movies

Overview of DoubleTree by Hilton Raleigh Crabtree Valley

DoubleTree by Hilton Raleigh Crabtree Valley

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4100 Glenwood Ave, Raleigh, NC, 27612

Explore the area

  • Popular LocationCrabtree Valley Mall10 min walk
  • Popular LocationShelley Lake Park3 min drive
  • Popular LocationLassiter Mill Historic Park4 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)15 min drive

Choose dates to view prices

About this area

Raleigh

DoubleTree by Hilton Raleigh Crabtree Valley is located in Crabtree, a neighborhood in Raleigh, and is in a shopping district. North Carolina Museum of Art and Red Hat Amphitheater are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and Brier Creek Commons. Looking to enjoy an event or a game? See what's going on at PNC Arena, or consider Coastal Credit Union Music Park at Walnut Creek for a night out.

What's nearby

  • Crabtree Valley Mall - 10 min walk
  • Shelley Lake Park - 3 min drive
  • Lassiter Mill Historic Park - 4 min drive
  • North Hills Shopping Center - 5 min drive
  • North Carolina Museum of Art - 7 min drive

Getting around

  • Raleigh Union Station - 9 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • The Pub — 1 min walk
  • Brio Tuscan Grille — 7 min walk
  • P.F. Chang's — 9 min walk
  • Seasons 52 — 11 min walk
  • J. Alexander's — 18 min walk

About this property

DoubleTree by Hilton Raleigh Crabtree Valley

4-star business-friendly hotel near Crabtree Valley Mall
At DoubleTree by Hilton Raleigh Crabtree Valley, you can look forward to dry cleaning/laundry services, a bar, and a gym. The Pub, the onsite restaurant, features American cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a computer station, and multilingual staff
  • A front desk safe, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at DoubleTree by Hilton Raleigh Crabtree Valley have perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Sofa beds and cribs/infant beds (surcharge)
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and phones

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (4100 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crabtree Holiday Inn
Holiday Inn Crabtree
Holiday Inn Crabtree Hotel
Holiday Inn Crabtree Hotel Raleigh Valley
DoubleTree Hilton Raleigh Crabtree Valley Hotel
Holiday Inn Crabtree Hotel Raleigh
Holiday Inn Raleigh Crabtree Valley Hotel
Holiday Inn Crabtree Valley Hotel
Holiday Inn Crabtree Valley
DoubleTree Hilton Raleigh Crabtree Valley
DoubleTree by Hilton Raleigh Crabtree Valley Hotel
DoubleTree by Hilton Raleigh Crabtree Valley Raleigh
DoubleTree by Hilton Raleigh Crabtree Valley Hotel Raleigh

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 430 out of 811 reviews
5 - Excellent 53%
Rating 4 - Good. 236 out of 811 reviews
4 - Good 29%
Rating 3 - Okay. 83 out of 811 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 811 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 811 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Great value!
Stayed 2 nights in Jan 2022

1/5 Terrible

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff charged me for smoking in the room when I never smoked in the room. I called to dispute this and understand, they said they would get back to me and never did. I had to call back on my own and they said they had to “investigate” the smell of a room that i stayed in 4 days ago. There should be no investigation because nothing wrong was done in the room. We were barely in the room as it was NYE. I am upset about the unprofessionalism, lack of communication and lack of evidence as why they charged us for things that never happened. I don’t usually stay in these types of hotels but this was a quick one night endeavor so I thought why not. I will not stoop down to stay in a doubletree, specifically this one, again because this experience was irritating and unnecessary. I hope the hotel gets back to me on Friday, like they said they would, to recover this mistake they made on their end to refund me my money back which I will probably have to wait another week for. Looking forward to it.
Stayed 1 night in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good rates, clean rooms, very close to shopping and restaurants
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service!
Stayed 1 night in Dec 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff pleasant, comfy bed
Stayed 1 night in Dec 2021