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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Photo gallery for Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
32-inch LED TV with cable channels

Overview of Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
4620 S Miami Blvd, Durham, NC, 27703

Explore the area

  • Popular LocationResearch Triangle Park2 min walk
  • Popular LocationLenovo5 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)7 min drive
  • Popular LocationFrankie's Fun Park8 min drive

Choose dates to view prices

About this area

Durham

Located in Durham, Hilton Garden Inn Raleigh-Durham/Research Triangle Park is in the business district and near the airport. Lake Crabtree County Park and Herndon Hills Farm are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore William B. Umstead State Park and Fred G. Bond Metro Park. Looking to enjoy an event or a game while in town? See what's happening at Durham Bulls Athletic Park or USA Baseball National Training Complex.
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Map

What's nearby

  • Research Triangle Park - 2 min walk
  • Lenovo - 5 min drive
  • Frankie's Fun Park - 8 min drive
  • Brier Creek Commons - 8 min drive
  • RDU Observation Park - 10 min drive

Getting around

  • Durham Station - 12 min drive
  • Raleigh-Durham International Airport (RDU) - 7 min drive

Restaurants

  • The Garden Grill — 1 min walk
  • Dharani — 4 min drive
  • Piper's In the Park — 4 min drive
  • Carmen's Cuban Cafe & Lounge — 4 min drive
  • William's Gourmet Kitchen — 5 min drive

About this property

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3-star hotel with free airport shuttle and free area shuttle
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 177 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like Select Comfort beds and premium bedding. Other amenities available to guests include refrigerators, microwaves, and room service.
Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers 177 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 11:00 PM
  • Free area shuttle up to 5 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2558 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Business friendly
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Policies

Check-in

Check-in from 3:30 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh Durham/Research Triangle Park

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 511 out of 980 reviews
5 - Excellent 52%
Rating 4 - Good. 305 out of 980 reviews
4 - Good 31%
Rating 3 - Okay. 93 out of 980 reviews
3 - Okay 9%
Rating 2 - Poor. 36 out of 980 reviews
2 - Poor 4%
Rating 1 - Terrible. 35 out of 980 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!! HUGE TVS!!
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, amenities
Checked in, was given a room went to it It was not cleaned went back to desk and a first they said they didn't understand because the computer said it was cleaned i asked if there was another room they gave it to me and said i apologize But here's the problem this is the Hilton Any other place would have done the same thing just gave me another room
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and the staff was pleasant. The room was comfortable and clean. Our only issue was that there was no breakfast food of any kind offered.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for clean rooms and comfortable beds this is the place for you.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk staff at night, was horrible. They constantly was not available because the person working the desk was on her personal phone, and would not even be at the front desk, but would be sitting in the lounge area or outside. On the 1st night of our stay, we had a huge water bug running around the bathroom and from that night on, we had to be aware of the possibility of more bugs running around the bathroom or room. The luggage carriers remained in our hallway for over 24 hours, at least 4 of them throughout the hallway, and 1 in front of our door. Dirty washcloths also remained in the hallway for more than 24 hours. This was a very big disappointment for a HILTON property, and we will be contacting corporate regarding these issues.
Stayed 2 nights in Sep 2021