Randolph County Vacations & Trips from $710

Good stay, good staff, pet friendly

The room was very modern and had a warm since of feeling. The breakfast made to order was great, they had about 5 options to choice from. For a large modern hotel the bar downstairs was a bit small with a few bar stools.However, the roof top bar upstairs was very spacious and open and a great atmosphere, the drinks where a bit on the pricey side. The only real complaint I had was the staff. When I came in both men looked straight up then straight down as if I interrupted what they were watching. Then I asked the house keeping for an extra towel and explained that if I wanted an extra one I had to give her one back even though there was four of us in the room and only 3 towels where placed in the room. However during my stay there was about two lady’s (one at the bar and one at the front desk) in the morning that were very nice and helpful. Overall stay was nice just which they had better overall customer service.

When we arrived late afternoon there was a note attached to the front door directing us to our room and that they were busy with another client, but did supply a number to call. Our room door was wide open with the keys laying on a table. We did try to call to ask about the wifi and breakfast. We received a text, 3 hours later, with the wifi info and that we were not getting breakfast or coffee as it was not included. I understand about breakfast, but no coffee? There was no TV's anywhere and I do not remember seeing that on the site, but I may have overlooked. The house itself was nice, historical, but we were not overwhelmed by it, nor the lack of attention to customers by the owners. Very overpriced for what you get.

Roaches, soiled sofa, ice buckets had cracks and just put plastic bag around it. Main ice maker broke, air conditioner vey loud couldn't hear TV. Tissue was stuck in vent and comforters had burned holes in them, water in wasn't,t hot just lukewarm I will never return to this establishment. Broke down cars in parking lot. Strangers knocking on your door at 1am.