“Everything at the hotel was amazing, from the friendly and helpful staff, to the beautifully appointed room and the excellent location. The cave tour was also fantastic and very educational. I would highly recommend this hotel to anyone travelling to Reims.”
“This was our 3rd visit to this hotel and I’m sad to say I cant see a 4th now.
Started off with the very unfriendly and unhelpful receptionist on arrival. Whenever I book, I then request parking, I have limited mobility and walk with a stick. We arrived and as usual, parked in the carpark. Upon check in, we were told to move the car. I explained that I’d requested parking on booking and her response was, “well show me that we agreed otherwise you need to move”. I’ve never had a response and……