Atlantis Casino Resort Spa

Photo gallery for Atlantis Casino Resort Spa

Primary image
Indoor pool, outdoor pool
Indoor spa tub
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Atlantis Casino Resort Spa

Atlantis Casino Resort Spa

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3800 S Virginia Street, Reno, NV, 89502

Explore the area

  • Popular LocationAtlantis Casino3 min walk
  • Popular LocationReno-Sparks Convention Center7 min walk
  • Popular LocationPeppermill17 min walk
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)7 min drive

Choose dates to view prices

About this area

Reno

Located in Reno/Tahoe Airport neighborhood, Atlantis Casino Resort Spa is connected to the convention center. Looking to enjoy an event or a game while in town? See what's going on at National Bowling Stadium. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and snowmobiling.

What's nearby

  • Atlantis Casino - 3 min walk
  • Reno-Sparks Convention Center - 7 min walk
  • Peppermill - 17 min walk
  • Wingfield Park - 7 min drive
  • National Automobile Museum - 9 min drive

Getting around

  • Reno Station - 10 min drive
  • Reno Tahoe Intl. Airport (RNO) - 7 min drive

Restaurants

  • Lucky Beaver Bar & Burger - 3 min walk
  • Pirate's Pizza - 5 min walk
  • Outback Steakhouse - 5 min walk
  • Olive Garden - 11 min walk
  • Chinese Duck House - 11 min walk

About this property

Atlantis Casino Resort Spa

Family-friendly resort connected to the convention center in Reno/Tahoe Airport, walk to Atlantis Casino
8 restaurants, a full-service spa, and a casino are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.
Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 3-25 for adults and USD 3-25 for children
  • 8 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Concerts/live shows
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 36 casino gaming tables
  • 1391 casino slot machines
  • Casino (61000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Ski storage
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 25 for adults, USD 3 and USD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
Atlantis Casino Spa Featuring Concierge Tower
Atlantis Casino Spa Featuring Concierge Tower Reno
Atlantis Casino Featuring Con
Atlantis Casino Spa Reno
Atlantis Casino Resort Spa Reno
Atlantis Casino Resort Spa Resort
Atlantis Casino Resort Spa Resort Reno

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 1901 out of 3506 reviews
5 - Excellent 54%
Rating 4 - Good. 900 out of 3506 reviews
4 - Good 26%
Rating 3 - Okay. 356 out of 3506 reviews
3 - Okay 10%
Rating 2 - Poor. 180 out of 3506 reviews
2 - Poor 5%
Rating 1 - Terrible. 169 out of 3506 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. However, water did not run from when we checked in around midnight till around 8am. Front desk informed us when we check in but it was still very inconvenience since we did not know before hand. However, we love the room.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice clean place my children loved the pool!
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
It was nice and clean. I only stayed one night so I didnt get the full feel for it but I do know that if I would have stayed another night I would have called the desk to come unclog the sink and tub they were not draining appropriately, I got a bad feel as soon as I walked in has I asked a waitress where the registration desk was located and she acted like I asked her for to escort me there. Terrible reaction!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice place and awesome food
Stayed 1 night in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up moving rooms three times. First room literally was the back side of the glass elevator. That was so odd to have an elevator pass by the window every few min causing it to be dark and then light. Second room smelled so bad of smoke my eyes turned bright red (8th floor). Third room worked great. Newly remodeled and fresh smelling on the 4th floor. The staff was super kind about the changes which made the hassle ok. Overall the hotel was nice. Ate at the steakhouse which was pricy but good. The two pools were nice as well but I did wish there was an adult only pool. Neither pool is large so when kids cannonball you will get wet.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room, very spacious, super clean, great room amenities, incredible shower water pressure. Very quiet & beautiful experience
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had booked 3 rooms and waited until 5:15 PM to check-in. 2 out of the 3 were ready with a promise the 3rd would be ready betty soon. On my 3rd check at 7:37 our room was finally ready. Not much of a relaxing night.
Stayed 1 night in Jul 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s always fun to come here. This was the first time we stayed. Our room was in the 15th floor with a lovely view of the mountains.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and clean area
Stayed 1 night in Jun 2022