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Candlewood Suites Richmond Airport, an IHG Hotel

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Candlewood Suites Richmond Airport, an IHG Hotel

Exterior
Property amenity
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Studio Suite, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.0

Very good

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Most relevant reviews

ExperimentalCarousel

6/10 Okay

We had great difficulty using key to open our door. Seems that the battery was too weak to read the key. The front desk ...
Grant
Jul 25, 2024
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Similar properties

Exterior
Best Western Plus Richmond Airport Hotel
Pool
Breakfast included
Free airport shuttle
Pet friendly
7.8 out of 10, Good, (1048)
The price is $104
includes taxes & fees
$89 per night
Aug 4 - Aug 5
Best Western Plus Richmond Airport Hotel

About the neighborhood

Map
5400 Audubon Drive, Richmond, VA, 23231

What's nearby

  • White Oak Village - 18 min walk
  • Broad Street - 10 min drive
  • Greater Richmond Convention Center - 10 min drive
  • The National - 10 min drive
  • Virginia Commonwealth University - 11 min drive

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Chick-Fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Candlewood Suites Richmond Airport, an IHG Hotel

Hotel near the airport
A grocery/convenience store, a library, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites Richmond Airport, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and barbecue grills
  • An elevator, smoke-free premises, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 103 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

Is Candlewood Suites Richmond Airport, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond Airport, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport, an IHG Hotel on Jul 29, 2024 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Richmond Airport, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Richmond Airport, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond Airport, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of White Oak Village and Virginia Aviation Museum. Dabbs House Museum & Henrico County Tourist Information Center and Richmond Community Hospital are also within 6 mi (10 km).

Candlewood Suites Richmond Airport, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had great difficulty using key to open our door. Seems that the battery was too weak to read the key. The front desk clerk had to make two trips to get us in our room while we had to stand there. After see left I had to go back to my car and could not use the key again!
Stayed 1 night in Jul 2024

8/10 Good

Michael, Shinglehouse

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We reserved 3 Queen room on the same floor months prior to arrival. When we got there, they only had 2 queen rooms, and one room with double beds available, all on different floors. Disappointing. Otherwise the stay was fine
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet clean room
Stayed 2 nights in Jul 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were readily available and very courteous.
Stayed 1 night in Jul 2024

4/10 Poor

MICHAEL

Business traveler
Room smelled moldy. Had a barking dog above me for the entire week. Felt like I was sleeping in a kennel. Asked the staff to be moved to a different room. They would not accommodate. Room keys had to be reprogrammed multiple times throughout the week.
Stayed 4 nights in Jul 2024

2/10 Terrible

Joey

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, dead roaches, crumbs everywhere, not cleaned at all, stains everywhere. Disgusting. Said they’d refund me and never did. Horrible experience do not stay here
Stayed 10 nights in Jul 2024

10/10 Excellent

Yudermis, loxahatchee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. Staff was nice and room was clean.
Stayed 2 nights in Jul 2024

8/10 Good

Shanda

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cheryl, Fleming Island

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the location. For example, I was able to get my nails done, there was a Publix and other great shopping places, not far from the hotel accommodations. I did not like, for some reason were the sheets on the bed. Maybe it was just me, but I found them to be a little irritable on my skin. Overall, it was a good stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

The room smelled and the sheets were dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Fumihisa

Stayed 1 night in Jun 2024

6/10 Okay

Michiko

The smell wasn't fresh. Carpet didn't appear to be clean enough. Some of the wash cloths & towels were stained.
Stayed 2 nights in Jun 2024

6/10 Okay

Marjorianna

Stayed 2 nights in Jun 2024

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room.
Stayed 1 night in Jun 2024

10/10 Excellent

Abdul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The employees were courteous and friendly. The property was clean well-kept and radiated a peaceful atmosphere.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah, Sidney

Stayed 1 night in Jun 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

keshia

Stayed 1 night in Jun 2024

2/10 Terrible

Victoria

Stayed 4 nights in Jun 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a great stay overall. Just the AC wouldn’t stay on. But it’s a simple fix! Loved the place!
Stayed 1 night in Jun 2024

10/10 Excellent

Magnolia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

glenn

Stayed 1 night in Jun 2024

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for four days. Everything was fast and comfortable. The bed was super comfortable had the best sleep every night. Loved the kitchen it came with very convenient. With dishes and glasses and a big friddge. Staff was super nice. The grounds were very clean and plenty of parking in front and back. I would stay here again if i return in the future.
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5