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Best Western Plus Richmond Airport Hotel

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Lobby

Reviews

7.8

Good

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • Popular LocationWhite Oak Village3 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)3 min drive
  • Popular LocationBroad Street9 min drive
  • Popular LocationVirginia Commonwealth University12 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff was friendly and the accommodations were great.
Cindy
Jul 26, 2024
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Exterior
Candlewood Suites Richmond Airport, an IHG Hotel
Pet friendly
Parking included
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1002)
The price is $115
includes taxes & fees
$99 per night
Jul 29 - Jul 30
Candlewood Suites Richmond Airport, an IHG Hotel

About the neighborhood

Sandston

In the suburbs and near a train station, Best Western Plus Richmond Airport Hotel is in an area with good airport proximity. Dabbs House Museum & Henrico County Tourist Information Center and St. Patrick Catholic Church are local landmarks, and the area's natural beauty can be seen at Presquile National Wildlife Refuge and Dutch Gap Conservation Area. Richmond Railroad Museum and Science Museum of Virginia are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Sandston travel guideOpens in a new window

What's nearby

  • White Oak Village - 3 min drive
  • Broad Street - 9 min drive
  • Greater Richmond Convention Center - 11 min drive
  • The National - 11 min drive
  • Virginia Commonwealth University - 12 min drive

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Hardee's - ‬13 min walk

About this property

Best Western Plus Richmond Airport Hotel

Hotel near the airport
At Best Western Plus Richmond Airport Hotel, you can look forward to free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • A free area shuttle, an area shuttle, and coffee/tea in the lobby
  • A 24-hour front desk, luggage storage, and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 119 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 80 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

Does Best Western Plus Richmond Airport Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Aug 4, 2024 start from $89.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Richmond Airport Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Richmond Airport Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Richmond Airport Hotel?

Check-out is at 11 AM.

Does Best Western Plus Richmond Airport Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Best Western Plus Richmond Airport Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Virginia Aviation Museum and White Oak Village. Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park are also within 6 mi (10 km).

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1048 reviews" "
Rating 8 - Good. 306 out of 1048 reviews" "
Rating 6 - Okay. 146 out of 1048 reviews" "
Rating 4 - Poor. 100 out of 1048 reviews" "
Rating 2 - Terrible. 83 out of 1048 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the accommodations were great.
Stayed 1 night in Jul 2024

2/10 Terrible

Ciara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was dissatisfied with this hotel. I assumed getting a 3 star hotel wouldn’t be ‘that’ bad. Unfortunately, I was wrong. It was hard to get in the room. My room key lit up as green but you had to use force to enter. At first I was nervous I was at the wrong door. The bed sheets had stains. One elevator was broken, thankfully they had two. Our room smelled horrible. Smelled like the bathroom. I’m not sure if it was mildew or lack of cleaning or all of the smells together. I sprayed so much Lysol and perfume around in that room but it didn’t help. The full size bed was uncomfortable. I refused to walk around the room barefoot. The a/c was loud. Walls thin. This was my first hotel stay where I wished I was home in my bed. Thinking about the smell is making my lip curl up. Just NO. But if you’re looking for a convenient hotel close to the airport and just need a place to lay your head this is perfect.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The staff who drive us to the airport was very helpful, even early in the morning.
Stayed 1 night in Jul 2024

4/10 Poor

Rofelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Lynn

The shuttle was not available when I arrived- no one at desk I presume because no one answered phone - after 3 attempts- I did put do not disturb first day- second day it was off- though no service was provided- could have used another face cloth or two- food was very …. I didn’t care for it. People were polite, and I have no issue with non English speaking cleaning- but I could not help her understand what I needed. The the drive under the overhang at entrance was filled with vehicles on both sides- so my family had to back out to pick me up. Ice available first floor- thank you. The premises needed yard clearing- bench had no back to it- hazard? Rooms- it appears effort has been made to upgrade- but- the cosmetic changes did not dismiss the moldy appearing grout in shower, or the paint peeling everywhere. I’m sorry I expected a little more Probably will not stay in a Best Western again.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a budget hotel, there are no bells or whistles, but it’s clean, comfortable, staff are responsive. If you need a place to crash before or after a flight, it definitely does the job.
Stayed 1 night in Jul 2024

8/10 Good

Shane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Front desk was friendly and helpful as well as breakfast staff. Clean and comfortable rooms. Loved bathroom decor and set up!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

The man on staff the night of Sunday 7/14 was very kind and helpful. I had to change my flight to Richmond from cville due to a cancelled flight and I got in a 1 a.m! He came to pick me up and that was incredibly helpful. My only suggestion is that a vehicle in better condition might be suggested, but at that hour I was grateful for about anything!)
Stayed 1 night in Jul 2024

10/10 Excellent

Suleysi

Stayed 1 night in Jul 2024

2/10 Terrible

Lori, highlands ranch

Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities
We like that is was very convenient and close to the airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Traveled with partner
Great value for the price. Breakfast was surprisingly tasty and there was a variety!
Stayed 1 night in Jul 2024

8/10 Good

James, Washington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, have stayed there 12 times this year for work. BUT they are trying to save a bit of money so they stopped serving potatoes as part of their breakfast buffet…I miss them.
Stayed 2 nights in Jul 2024

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay away from home
Stayed 3 nights in Jul 2024

6/10 Okay

Dusuba

Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Very close to airport.
Stayed 1 night in Jul 2024

10/10 Excellent

RANDOLPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but well equipped. Breakfast was good: eggs, sausage, potatoes, fruit, cereal, yogurt, breads. Close to Richmond airport and much cheaper than some others.
Stayed 1 night in Jul 2024

10/10 Excellent

Leroy, Warner Robins

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was brief, but enjoyable.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport, with shuttle transportation.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

All good
Stayed 1 night in Jul 2024

8/10 Good

Louis, Stamford

Traveled with family
Liked: Cleanliness, staff & service
Rooms and shuttle need some TLC. Breakfast and staff are very kind.
Stayed 1 night in Jun 2024

4/10 Poor

Justin

No
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5