Holiday Inn Express Chester, an IHG Hotel

Photo gallery for Holiday Inn Express Chester, an IHG Hotel

Featured Image
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express Chester, an IHG Hotel

Holiday Inn Express Chester, an IHG Hotel

2.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1911 W Hundred Rd, Chester, VA, 23836

Explore the area

  • Popular LocationDorey Park17 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)19 min drive
  • Popular LocationVirginia Capital Trail: Richmond Trailhead19 min drive
  • Popular LocationBroad Street20 min drive

Choose dates to view prices

About this area

Chester

Holiday Inn Express Chester, an IHG Hotel is located in Chester. The area's natural beauty can be seen at Pocahontas State Park and Parker's Battery Park, while Swift Creek Mill Theatre and Beacon Theatre are cultural highlights. Iron Bridge Sports Park and Swaders Sports Park are also worth visiting.

What's nearby

  • Parker's Battery Park - 7 min walk
  • Henricus Historical Park - 14 min drive
  • Dorey Park - 17 min drive
  • Virginia Capital Trail: Richmond Trailhead - 19 min drive
  • Broad Street - 20 min drive

Getting around

  • Petersburg Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 19 min drive

Restaurants

  • Don Pepe — 6 min walk
  • Chipotle — 15 min walk
  • Cracker Barrel — 16 min walk
  • Wendy's — 16 min walk
  • Captain D's — 17 min walk

About this property

Holiday Inn Express Chester, an IHG Hotel

Business-friendly hotel
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express Chester, an IHG Hotel. For some rest and relaxation, visit the sauna. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Free self parking and extended parking
  • Multilingual staff, an elevator, and a front desk safe
  • Meeting rooms, express check-out, and luggage storage
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All guestrooms at Holiday Inn Express Chester, an IHG Hotel include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers and shampoo
  • TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business center
  • Conference space (1250 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chester Holiday Inn Express
Holiday Inn Express Chester
Holiday Inn Express Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Hotel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 83 out of 213 reviews
5 - Excellent 39%
Rating 4 - Good. 76 out of 213 reviews
4 - Good 36%
Rating 3 - Okay. 35 out of 213 reviews
3 - Okay 16%
Rating 2 - Poor. 16 out of 213 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 213 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Beds were comfortable, no hot water in the shower - had to call the office for help. Breakfast was very good. Much loud door slamming starting at 4:30 AM, trucker outside idling for 45 minutes. Cut our sleep short.
Stayed 1 night in Jan 2022

2/5 Poor

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
I find it UNBELEIVABLE that you use the excuse “due to Covid” they only clean rooms every five days. Not only does that mean no clean towels, coffee, but you only get 2 coffee cups per room. You literally have to go to the front desk for coffee cups and towels after NIGHT 1. If Covid is the excuse, you should clean more, not less. The mattresses were the only good thing about the stay.
Stayed 2 nights in Jan 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room was a little dusty (not sure how long before we checked in it had been cleaned), the chair in the room was dirty and our tv stopped working at a point. The cleanliness was disappointing for the price we paid for 1 night.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property was easy to find via navigation, and was just right off a major road. I also liked that my friends who I was meeting up with stayed at a nearby hotel that was in walking distance. I did not like that my first room upon arriving was on the 1st floor and also to an adjoining room. I felt that the experience would have been better if I was initially asked if that would've been ok, vs. me finding out upon arrival. My second room that I was moved to was a one with twin beds, which was fine, but the sheets looked as if they may have just been made up/ re-used, as the sheets were still wrinkled as if someone slept in/ on the bed and just simply made it back up neatly. The room also had an unusual, but somewhat strong off scent. I couldn't determine if it was food or maybe something else. My third room, which was also a twin, was acceptable, but at a price of no refrigerator. The elevator was also a little buggy at times, although it still worked fine.
Stayed 1 night in Nov 2021