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Springhill Suites by Marriott Richmond Northwest

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Primary image
Indoor pool, sun loungers
Studio, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Studio, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Studio, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of Springhill Suites by Marriott Richmond Northwest

Springhill Suites by Marriott Richmond Northwest

2.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
9960 Independence Park Drive, Richmond, VA, 23233

Explore the area

  • Popular LocationChildren's Museum of Richmond4 min drive
  • Popular LocationShort Pump Town Center6 min drive
  • Popular LocationHenrico Doctors' Hospital8 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)26 min drive

Room options

About this area

Richmond

Springhill Suites by Marriott Richmond Northwest is located in Richmond. Cobblestones Park and Lewis Ginter Botanical Garden reflect the area's natural beauty and area attractions include Children's Museum of Richmond and River City Roll. Looking to enjoy an event or a game while in town? See what's happening at Arthur Ashe Athletic Center or The Diamond.

What's nearby

  • Children's Museum of Richmond - 4 min drive
  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Cobblestones Park - 10 min drive
  • Crump Park and Meadow Farm Museum - 11 min drive

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • Pho Saigon - 17 min walk
  • Mexico Restaurant - 3 min drive
  • Sakura Japanese Steak House and Sushi Bar - 3 min drive
  • Gelati - 3 min drive
  • El Paso - 3 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

Property highlights
Take advantage of a free breakfast buffet, a grocery/convenience store, and a firepit at Springhill Suites by Marriott Richmond Northwest. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Smoke-free premises, laundry services, and a front desk safe
  • An elevator, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All guestrooms at Springhill Suites by Marriott Richmond Northwest offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (294 square feet)
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Does Springhill Suites by Marriott Richmond Northwest have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Springhill Suites by Marriott Richmond Northwest?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Richmond Northwest on Oct 3, 2022 start from $111.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Springhill Suites by Marriott Richmond Northwest pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Springhill Suites by Marriott Richmond Northwest?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott Richmond Northwest?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Springhill Suites by Marriott Richmond Northwest?

Check-out is at noon.

Where is Springhill Suites by Marriott Richmond Northwest located?

Situated in Richmond, this hotel is 1.9 mi (3.1 km) from Virginia Hospital & Health and 2.3 mi (3.7 km) from Children's Museum of Richmond. Short Pump Town Center and Regency Square Mall are also within 6 mi (10 km).

Can I cancel my reservation for free at Springhill Suites by Marriott Richmond Northwest and receive a full refund?

Yes, Springhill Suites by Marriott Richmond Northwest offers free cancellation on select room rates, because flexibility matters! Please refer to Springhill Suites by Marriott Richmond Northwest cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 550 out of 979 reviews
5 - Excellent 56%
Rating 4 - Good. 262 out of 979 reviews
4 - Good 27%
Rating 3 - Okay. 92 out of 979 reviews
3 - Okay 9%
Rating 2 - Poor. 42 out of 979 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 979 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Kathleen
Liked: Staff & service
The only issue was my room was close by a lounge or hang out area where people were screaming and cursing till 1a.m and I couldn’t sleep. I had to get up at 6a.m
Stayed 1 night in Sep 2022

5/5 Excellent

Shashidhar
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Sep 2022

5/5 Excellent

kathryn
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was nice to see again. Was working on hot tub but liked the layer hours for pool. Room was clean and quiet. Good location .
Stayed 1 night in Sep 2022

4/5 Good

Tonya
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the breakfast was a little better. I am not a fan of powdered eggs. Also, a way to toast bagels and English muffins would be nice.
Stayed 1 night in Aug 2022

5/5 Excellent

John
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Aug 2022

5/5 Excellent

Kristen
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. We liked the separate sitting area and small kitchenette with sink. Great location close to shopping, restaurants and University of Richmond.
Stayed 4 nights in Aug 2022

5/5 Excellent

Brenda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2022

5/5 Excellent

Tom
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was clean. Breakfast options and prep were perfect.
Stayed 1 night in Aug 2022

1/5 Terrible

Nalicia
Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very disappointed with my stay. We arrived around 12am after driving for hours and wanted to shower and freshen ourselves. The toilet in the room was broken and we were unable to use it for over 8 hours. When we asked about fixing it, reception told us how to fix it. That's not our job. They then said the maintenance person would be there around 7am. We called at 8am and were told the maintenance person is going to be there at 9am. When I asked where we should go for the restroom, I was told the first floor bathroom. What was even more upsetting is this is a room for those with disabilities yet the bathroom was out of order for over 8 hours. Overall, a horrible stay and I would not go back nor recommend this location to anyone.
Stayed 1 night in Jul 2022

3/5 Okay

Nathan
Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was fine except that there is no casual area set aside for guests to meet exceot fir the dining area. The 2 nights i was there people with excessively loud in the area till after midnight and a complaint was made and there group continued being boisterous.
Stayed 2 nights in Jul 2022