Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Learn more
Feedback

Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup

Choose dates to view prices

Photo gallery for Hôtel Universel in Rivière-du-Loup

Welcome to our hotel, featuring a striking entrance with a large sign, surrounded by a beautifully landscaped courtyard with potted plants and benches.
Enjoy dining in a stylish space with a unique ceiling design, round and rectangular tables, and large windows offering views of the outside.
Relax in comfort with a large leather sofa and armchair, plus a flat-screen TV and cozy fireplace.
Relax in this spacious room with two large beds, a seating area, flat-screen TV, and desk.
Swim and play in our indoor pool area, featuring a central water slide and multiple levels with balconies.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Jul 13 - Jul 14
Check availability for tonight Jul 13 - Jul 14

Tomorrow

Jul 14 - Jul 15
Check availability for tomorrow Jul 14 - Jul 15
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Excellence Room 1 Queen Bed

Excellence Room 1 Queen Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 1 Queen Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Club Room

Privilege Club Room | Hypo-allergenic bedding, individually decorated, individually furnished

Privilege Club Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 325 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Grand Portage Regional Hospital - 3 min drive - 1.2 miles
  • Club De Golf De Riviere-Du Loup - 3 min drive - 1.9 miles
  • Cegep De Riviere-du-Loup - 3 min drive - 1.4 miles
  • Parc des Chutes - 4 min drive - 1.9 miles
  • Riviere-du-Loup Saint-Simeon Ferry - 10 min drive - 4.8 miles

Restaurants

  • ‪Tim Hortons - ‬10 min drive
  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Upscale family-friendly hotel connected to the convention center
You can look forward to a firepit, dry cleaning/laundry services, and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a manicure/pedicure, a hot stone massage, or a body scrub at UniverSpa, the onsite spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with a waterslide and a lifeguard on site
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and meeting rooms
  • Luggage storage, multilingual staff, and an elevator
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 300 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Refrigerators, microwaves, and irons/ironing boards
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French

Similar properties

Relax by the pool with a gentle waterfall and lounge chairs.

Hôtel Levesque

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,727 reviews
$163 nightly
The price is $195
Jul 27 - Jul 28
Total includes taxes and fees
Hôtel Levesque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM–10:00 PM.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on Jul 22, 2025 start from $176.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital are also within 2 mi (3 km).

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1026 out of 1825 reviews
Rating 8 - Good. 489 out of 1825 reviews
Rating 6 - Okay. 199 out of 1825 reviews
Rating 4 - Poor. 64 out of 1825 reviews
Rating 2 - Terrible. 47 out of 1825 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Great place to stay
Stayed 1 night in Jun 2025

8/10 Good

Meghan

Boreal restaurant was incredible!
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick stay on the way through but perfect for us. The kids loved the pool and slide.
Stayed 1 night in Jul 2025

10/10 Excellent

Brent and Elva

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with excellent dining options. Very friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop along the road, great place for kids.
Stayed 1 night in Jun 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , renovated and good amenities
Stayed 1 night in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Lots of amenities, good clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Outside fireplace super cute.
Stayed 1 night in Jun 2025

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very happy with the stay. Staying there on the return. Very accommodating when travelling with a pet.
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access right off the highway
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything one needed for a great night’s stay
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. We were very comfortable here. All staff was great. Room was great. Shower area was perfect. Really liked the shower dispensers.
Stayed 1 night in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service
Good quality for the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!! Great restaurant!!
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

jean

A beautiful hotel.
Stayed 1 night in May 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The kids really loved the pool
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms with clean and comfy beds. Swimming pool with slide for the kids. Nice place to rest your head.
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel Great staff Great food Clean rooms
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the historical pictures on the main floor, my parents recognized many of the historical figures. The front desk staff were really nice. The pillows could be a bit better.
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but dated property. AC sounded like a helicopter. Restaurant was good with large portions. Popular with tour buses.
Stayed 1 night in Jul 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for an overnight stay while travelling to NS. Very comfortable beds and nice, clean room. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

julie

Liked: Amenities
Nordik spa on site, nice nespresso machine in room and microwave
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dog friendly with parking right outside of the room
Stayed 1 night in May 2025