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VR Rotorua Lake Resort

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of VR Rotorua Lake Resort

VR Rotorua Lake Resort

4.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
366 State Highway 33, Mourea, 3074

Explore the area

  • Popular LocationLake Rotoiti2 min walk
  • AirportRotorua (ROT-Rotorua Regional)7 min drive
  • Popular LocationRedwoods Whakarewarewa Forest13 min drive
  • Popular LocationPolynesian Spa18 min drive

Choose dates to view prices

About this area

Mourea

Located in Mourea, VR Rotorua Lake Resort is near the airport and on a lake. Te Amorangi Museum and Whakarewarewa: The Living Maori Village are cultural highlights, and some of the area's activities can be experienced at Lake Rotoiti Hot Pools and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with rafting and swimming nearby, or enjoy the great outdoors with hiking/biking trails and cave exploring. Guests love the hotel's quiet location.
Visit our Mourea travel guideOpens in a new window
Map

What's nearby

  • Lake Rotoiti - 2 min walk
  • Okere Falls Scenic Reserve - 5 min drive
  • Hell's Gate and Wai Ora Spa - 6 min drive
  • Redwoods Whakarewarewa Forest - 13 min drive
  • Polynesian Spa - 18 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 7 min drive

Restaurants

  • Mourea Kitchen - 3 min walk
  • Okere Falls Store - 4 min drive
  • McDonald's - 8 min drive
  • Great Spice Indian Takeaway - 9 min drive
  • King Dragon Takeaways - 9 min drive

About this property

VR Rotorua Lake Resort

4.5-star luxury hotel near Lake Rotoiti
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10 AM: NZD 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Grill
  • The Bar

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Bike parking
  • Boat tours
  • Boating
  • Canoe available
  • Children's pool
  • Fishing
  • Fitness center
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Sailboat available
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (3229 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in from 3 PM - 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 441 out of 987 reviews
5 - Excellent 45%
Rating 4 - Good. 366 out of 987 reviews
4 - Good 37%
Rating 3 - Okay. 124 out of 987 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 987 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 987 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very affordable and the food are great
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Loved the location and how quiet it was We were disappointed the sauna was off and the spa pools were dirty
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilets are badly stained... need a good scouring... some of the repair work is below standard... cold in corridors... Food in restaurant not great either.. below average for a 4 to 5 star hotel
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Initially the customer service was good, the price was good, but found the fridge needs to be replaced and the walls need to ne painted. Although I bring my own body wash and bubbles for the bath, they could of at least had something for the bath. Other than that the scenery was beautiful. Definitely impressed.
Stayed 2 nights in May 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall it was a very nice place to stay, the lake view room we stayed in was perfect and the staff were all very nice. There was plenty of free ammenities (Tea,coffee,milk Gym and spa pool.) and the continental breakfast buffet option was a really convenient way to eat in the morning without driving into town. There was a hiccup with the breakfast option not showing up on their system as we had booked on Expedia so I’d recommend checking with the staff on check in to avoid any confusion. The only other slight issue would be the room we stayed in the walls were quite thin and we could hear what was going on in the rooms next to us and above even, but it wasn’t that much of a issue because we had good neighbours. We will definitely come back again!
Stayed 3 nights in May 2022