Ruta als Arcs de Castells de Castells Tours

Great location, clean, nice common areas. We enjoyed our 3 night stay here even with a few issues and opportunities. The common areas are very nice. The rooms are tiny and very poorly designed. There’s no room for luggage and the room was so tight the door to the large terrace could not even be opened all the way to get outside making the huge uncovered terrace largely useless. The only place to hang towels was inside the shower. The fitness room was very unappealing. The smell was terrible, it was dark and poorly laid out like to person who designed it clearly never worked out before. Last, the dining and bar service was non-existent. There’s minimal staff. I had to track down someone after waiting 15 min in the bar with no help in sight. Service in the restaurant that evening was even worse. There was one person working. We felt bad for him and tipped him anyway. Good mgmt doesn’t set your team up to fail. Not his fault.

Perfect escape to relax. Visited off-season in Nov and found it very calm and relaxing. Rooms are lovely with great balconies facing either the beach or the marina. The Level club is brilliant with its separate heated pool and well-stocked coffee, beer, wine and snacks all day. The staff are very friendly and helpful. I'll be back!

Great except that they didn’t have a big enough AC unit for the size of our room/the number of windows. We couldn’t get it under 75 degrees in our room!