Rydal Vacations from $182

I want to start this review by sending a personal and special THANK YOU to Ebony and Stedman for their outstanding services and going beyond basic expectations. They made my stay there so welcoming that I booked 3 additional nights to continue enjoying my wonderful vacation in Atlanta. From the room service to local recommendations, they didn’t miss a beat! As long as they are there, you can count on me to be booking with you all again. Thank you soooo much for such a pleasant and warm experience! GIVE THEM BOTH A RAISE AND AN EXTRA DAY OFF!!!!!!!

Very nice hotel in midtown

Poor customer service

From the time we arrived (valet) to checking out(today), everything and everyone was AMAZING. VALET, always had a smile, was so helpful and personable, such a joy FRONT DESK, Marlon... He's such a bright light, funny, so down to earth! The lady at the mini drink stand(I'm sorry I forgot her name) she's beautiful inside and out! HOUSEKEEPING, so nice and sweet BREAKFAST, Tash(Taj), was such a joy. She was working the tables alone initially and handled it like a star. Her manager (I didn't get his name... Wearing a nice blue suit, bald head, facial hair) asked her "honey are you up here alone? What do you need help with". That made my hubby and I smile. Later that day,the manager was talking to a lady wearing a pretty floral dress, I'm assuming she's part of the manger team, they were so kind and told me happy birthday (everyone who knew it was my birthday made me feel special). I didn't want to forget anything above...now for my review Walking in is beautiful. Again, EVERYONE was so nice, always smiling. Check-in with Marlon was top notch! Elevators ran great, always clean. The hallway was always clean. The gym is nice and clean! Our room was clean and very nice(thank you again Marlon). My only sad face was the bed. For us, it's toooo soft and the pillows. The bathroom light, I wish had better lightening for doing makeup. But, it won't stop us from booking the SHANE! Valet parking is 50 per night but you can prepay for a slight discount.

Great staff and hotel bar and restaurant