Sainte-Suzanne Vacations from $1,391

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.

Excellent breakfast, lots of drink choices and smoothies. Pool was great, didn’t have any challenges getting a sunbed. The rooms were super clean, we didn’t see a single bug (which we were expecting). Had a gecko in the room who lived behind our tv who may have managed the bug situation. Buffet was good but limited selection if you are, or have, a picky eater.

Room with access to the pool is a must. Hotel is fairly dated, certainly needs renovations especially in the rooms. More like a 3 star in terms of service & amenities. Staff speak pretty much no English (thankfully I speak little french) and no translation for help/instructions, as well as breakfast is quite limited. In all beautiful hotel but expected much more in other areas.

It's a relative big 3 star hotels. The room is very small an no lift in the building, but it is value for money. The hotel also comes with a pool and has lots of parking spaces. Not much restaurants around. Burger King and a big supermarket is not far from the hotel.

Gorgeous hotel in a quiet location, 2 minutes from the beach, friendly staff, on-site spa with great services... It's a little piece of heaven. The only thing I could see that might turn people off is the staff don't all speak English fluently, but as a French speaker myself, I found them to be very considerate and lovely. Definitely worth the price!