Tru By Hilton San Antonio Downtown Riverwalk

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Tru By Hilton San Antonio Downtown Riverwalk

Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
901 E Houston St, San Antonio, TX, 78205

Explore the area

  • Popular LocationAlamo5 min walk
  • Popular LocationHenry B. Gonzalez Convention Center9 min walk
  • Popular LocationRiver Walk9 min walk
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive

Choose dates to view prices

About this area

San Antonio

Tru By Hilton San Antonio Downtown Riverwalk is located in Downtown San Antonio, a neighborhood in San Antonio, and is near a train station and near the boardwalk. Alamo and River Walk are notable landmarks, and the area's natural beauty can be seen at San Antonio Botanical Gardens and San Antonio Missions National Historical Park. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center. Guests appreciate the hotel's central location.

What's nearby

  • Alamo - 5 min walk
  • Shops at Rivercenter - 7 min walk
  • Henry B. Gonzalez Convention Center - 9 min walk
  • River Walk - 9 min walk
  • Travis Park - 11 min walk

Getting around

  • San Antonio Station - 13 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • Morton's The Steakhouse - 5 min walk
  • Moses Rose's Hideout - 6 min walk
  • Estate Coffee - 7 min walk
  • Colonial Room - 7 min walk
  • Pat O'Brien's - 7 min walk

About this property

Tru By Hilton San Antonio Downtown Riverwalk

San Antonio hotel in Downtown San Antonio, walk to Alamo
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Weekly housekeeping is available.
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with safes and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Foosball table
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Renovated entire property - April 2018
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 426 out of 846 reviews
5 - Excellent 50%
Rating 4 - Good. 220 out of 846 reviews
4 - Good 26%
Rating 3 - Okay. 92 out of 846 reviews
3 - Okay 11%
Rating 2 - Poor. 63 out of 846 reviews
2 - Poor 7%
Rating 1 - Terrible. 45 out of 846 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super friendly! The hotel is located within walking distance of the river walk and shopping center and the ALAMO! The only thing I didn’t like was that they didn’t have their own parking lot which I I found out about after booking but other than having to pay extra to park ( I didn’t use their valet) the stay was great!
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with family
The best thing about this property is the location as it’s only a short walk to the Alamo, Riverwalk, and Rivercenter mall. The immediate area around the hotel isn’t appealing, but the convenience of being close to things to do was very nice. The room itself was clean, and some of the staff was friendlier than others. While I was happy with the convenience, I’ll opt to stay elsewhere if I return to San Antonio. As mentioned, it was close to things to do, but even the short walk from the Riverwalk to the hotel made me feel uncomfortable/unsafe, especially once it got dark. There were a few things I didn’t enjoy about our stay. The restrooms on the first floor were filthy, and the lock on the bathroom door in our room was broken (I was sharing a room with family). The most concerning thing for me was the lack of professionalism from one of the valet drivers. Sexist remarks were made our first day there, and the next day, an inappropriate joke about male body parts was shared; this is all from the same attendant/driver. I can appreciate a joke at the right place/time with the right people, but this was inappropriate. Thankfully, there were two other outstanding valet drivers who helped us at different times, and I wish we dealt exclusively with them. A small note: The hotel lists the daily valet fee as $32. However, I was told in person that it’s actually $33. For a three-night stay, I paid $103.92, so $34.64/night plus tips.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I like in this hotel is that the staff are friendly and accommodating even the valet. Room, bathroom, receiving area and lobby are clean. The best thing is their breakfast and it is only walking distance to Riverwalk and Alamo.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size of the room and really enjoyed the pool. In addition I also liked the continental breakfast.
Stayed 6 nights in Jun 2022