3/5 Okay
Barbara, Richmond
Traveled with family and small children, Traveled with family
Sep 13, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Hyatt Regency Hill Country Resort & Spa
Photo gallery for Hyatt Regency Hill Country Resort & Spa
Overview of Hyatt Regency Hill Country Resort & Spa
Hyatt Regency Hill Country Resort & Spa
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
9800 Hyatt Resort Dr, San Antonio, TX, 78251
Explore the area
- Ingram Park Mall11 min drive
- San Antonio Aquarium11 min drive
- Lackland Air Force Base Visitor Center12 min drive
- San Antonio, TX (SAT-San Antonio Intl.)21 min drive
Choose dates to view prices
About this area
San Antonio
Located in San Antonio, Hyatt Regency Hill Country Resort & Spa is in the business district and next to a golf course. Ingram Park Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit San Antonio SeaWorld and Six Flags Fiesta Texas. Traveling with kids? Consider Aquatica San Antonio Waterpark and Our Lady of Guadalupe Catholic Church.
What's nearby
- Lackland Air Force Base - 10 min drive
- Ingram Park Mall - 11 min drive
- San Antonio Aquarium - 11 min drive
- Lackland Air Force Base Visitor Center - 12 min drive
- South Texas Medical Center - 15 min drive
Getting around
- San Antonio Station - 20 min drive
- San Antonio International Airport (SAT) - 21 min drive
Restaurants
- Antlers Lodge — 1 min walk
- Cactus Oak Tavern — 1 min walk
- Laguna Madre — 14 min walk
- Bill Miller Bar-B-Que — 14 min walk
- Rudy's Corner Store & Bar-B-Q — 16 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 15.00 per night; includes in/out privileges)
- Valet parking on site (USD 30 per night; includes in/out privileges)
- RV/bus/truck parking (surcharge) on site
- Electric car charging station on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-25 per person
- 5 restaurants and 1 coffee shop/café
- 1 poolside bar and 1 bar
- Room service available
Things to do
- 3 outdoor pools
- 3 spa tubs
- Access to nearby indoor pool
- Arcade/game room
- Beach volleyball
- Bicycle rentals
- Children's pool
- Fitness center
- Free water park access
- Full-service spa
- Golf course
- Golf driving range
- Hiking/biking trails
- Outdoor tennis court
- Playground
- Sauna
- Shopping
- Steam room
- Volleyball
- Yoga classes
Family friendly
- 3 outdoor pools
- Access to nearby indoor pool
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Free cribs/infant beds
- Free supervised childcare/activities
- Free water park access
- Grocery/convenience store
- In-room child care (surcharge)
- Laundry facilities
- Lazy river
- Playground
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Waterslide
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (74000 square feet)
- Meeting rooms
Outdoors
- Picnic area
- Pool cabanas (surcharge)
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Fireplace in lobby
- Shared microwave
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- 37-inch flat-screen TV
- Digital channels
- iPod dock
- Pay movies
- Premium channels
- Video-game console
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Restaurant dining guide
- Safe
Similar properties
See similar properties
San Antonio
West San Antonio
Washer and dryer
Business friendly
Hotel resort
4 star
Pool
Guest rating 4+
Policies
Check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay
Dogs welcome
2 per room (up to 50 lbs)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.00 per day
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Destination fee: USD 4.13 per accommodation, per night
- Resort fee: USD 40.86 per accommodation, per night
The resort fee includes:
- Pool access
- Health club access
- Fitness center access
- Sporting facilities or equipment
- Phone calls
- In-room safe
- In-room coffee
- Housekeeping
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 12 and USD 25 per person (approximately)
- Self parking fee: USD 15.00 per night (in/out privileges)
- Valet parking fee: USD 30 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 35.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Property is also known as
Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa
Hyatt Regency Hill & Antonio
Hyatt Regency Hill Country Resort & Spa Resort
Hyatt Regency Hill Country Resort & Spa San Antonio
Hyatt Regency Hill Country Resort & Spa Resort San Antonio
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.1/5
Amenities
4.4/5
Property conditions & facilities
1/5 Terrible
Abdulmutalip
Traveled with family
Sep 13, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
5/5 Excellent
Gabriela
Traveled with family and small children, Traveled with family
Aug 30, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
5/5 Excellent
Tracy Ann
Traveled with group, Traveled with partner
Aug 30, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021
1/5 Terrible
Verified traveler
Traveled with family
Aug 18, 2021
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021