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Hyatt Regency Hill Country Resort & Spa

Photo gallery for Hyatt Regency Hill Country Resort & Spa

Primary image
Beach volleyball
3 outdoor pools, cabanas (surcharge), sun loungers
3 outdoor pools, cabanas (surcharge), sun loungers
3 outdoor pools, cabanas (surcharge), sun loungers

Overview of Hyatt Regency Hill Country Resort & Spa

Hyatt Regency Hill Country Resort & Spa

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251

Explore the area

  • Popular LocationHill Country Golf Club1 min walk
  • Popular LocationSan Antonio SeaWorld7 min drive
  • Popular LocationAquatica San Antonio Waterpark9 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)21 min drive

Room options

About this area

San Antonio

Hyatt Regency Hill Country Resort & Spa is located in West San Antonio, a neighborhood in San Antonio, and is in a shopping district and near theme parks. Traveling with kids? Don't miss Six Flags Fiesta Texas.
Visit our San Antonio travel guideOpens in a new window
Map

What's nearby

  • Hill Country Golf Club - 1 min walk
  • San Antonio SeaWorld - 7 min drive
  • Aquatica San Antonio Waterpark - 9 min drive
  • Ingram Park Mall - 11 min drive
  • San Antonio Aquarium - 11 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • Laguna Madre - 14 min walk
  • Bill Miller Bar-B-Que - 14 min walk
  • Rudy's Corner Store & Bar-B-Q - 16 min walk
  • Big'z Burger Joint - 3 min drive
  • Taste Of Thailand Restaurant - 4 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

4-star family-friendly hotel in the heart of West San Antonio
Take advantage of 27 holes of golf, free water park access, and a poolside bar at Hyatt Regency Hill Country Resort & Spa. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. Treat yourself to a body scrub, aromatherapy, or a massage at the onsite spa. Be sure to enjoy a meal at Antlers Lodge, the onsite restaurant. Enjoy the 24-hour gym, as well as activities like beach volleyball and hiking/biking. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Full breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • An electric car charging station, ATM/banking services, and access to a nearby indoor pool
  • A porter/bellhop, express check-out, and luggage storage
  • Guest reviews speak well of the family-friendly amenities and helpful staff
Room features
All guestrooms at Hyatt Regency Hill Country Resort & Spa have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Refrigerators, free infant beds, and video-game consoles

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 17.00 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • Springhouse Cafe
  • General Store

Things to do

  • 24-hour fitness center
  • 27 holes of golf
  • 3 outdoor pools
  • 3 spa tubs
  • Access to nearby indoor pool
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (74000 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 21 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

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Guest rating 4+
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Air conditioned
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4 star
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Policies

Check-in

92% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.13 per accommodation, per night
  • Resort fee: USD 40.86 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Self parking fee: USD 17.00 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Frequently asked questions

Does Hyatt Regency Hill Country Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Hill Country Resort & Spa?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Hyatt Regency Hill Country Resort & Spa on Oct 26, 2022 start from $289.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Hill Country Resort & Spa pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Hill Country Resort & Spa?

Self parking is available for USD 17.00 per night. Valet parking is available for USD 35 per night.

What time is check-in at Hyatt Regency Hill Country Resort & Spa?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hyatt Regency Hill Country Resort & Spa?

Check-out is at 11 AM.

Where is Hyatt Regency Hill Country Resort & Spa located?

Located in the business district, this family-friendly hotel is within 9 mi (15 km) of Lackland Air Force Base, Joint Base San Antonio, and Ingram Park Mall. St. Mary's University and University of Texas at San Antonio are also within 12 mi (20 km).

Can I cancel my reservation for free at Hyatt Regency Hill Country Resort & Spa and receive a full refund?

Yes, Hyatt Regency Hill Country Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Hill Country Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 621 out of 1000 reviews
5 - Excellent 62%
Rating 4 - Good. 213 out of 1000 reviews
4 - Good 21%
Rating 3 - Okay. 87 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 50 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 1000 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Kimberly
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely amenities. Lots to do. The beds were not comfortable and creaked whenever someone rolled over. Lockers are needed by the pool
Stayed 2 nights in Sep 2022

3/5 Okay

Rebecca
Traveled with family
Liked: Cleanliness, staff & service
Moss at the bottom of the adult pool. A barking dog in the room next to us. Store shop was well stocked. Food was fair. Staff was nice.
Stayed 3 nights in Sep 2022

5/5 Excellent

christine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 2 nights in Aug 2022

5/5 Excellent

Dawn
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There was so much to do. The hotel staff is very nice, rooms are clean , and the grounds are beautiful. We loved our spa visit also.
Stayed 2 nights in Jul 2022

4/5 Good

Neal
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, quiet. Much of the water areas are shaded by trees, which is very nice in the hot summers. Kids like the evening smores & movie. But small slide, small pool, shallow lazy river. Most lazy rivers I've seen are 4ft deep or more. This one is 3ft at best which encourages adults and kids to make it a wading pool or swimming / walking river. So if that's what you like, there it is.
Stayed 3 nights in Jul 2022

5/5 Excellent

Dawn
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay. The Hyatt Hill Country Resort is wonderful!
Stayed 2 nights in Jul 2022

2/5 Poor

Jessica
Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We have stayed here every summer for the past 8 years. This was the last straw. Our room was disgusting! Roaches on the floor! Shower had stains all over and was falling apart. Our tv never worked. The only thing good about this place is the pool. Now they allow kids to dump sand in it and allow locals to have daypasses. So, this is no longer the clean family resort it once was. Will spend $600/nt to stay elsewhere. Overpriced and dirty. The staff was not friendly and mostly young kids.
Stayed 2 nights in Jul 2022