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The Westin San Antonio North

Photo gallery for The Westin San Antonio North

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Overview of The Westin San Antonio North

The Westin San Antonio North

4.0 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
9821 Colonnade Blvd, San Antonio, TX, 78230

Explore the area

  • Popular LocationHuebner Oaks5 min drive
  • Popular LocationSouth Texas Medical Center7 min drive
  • Popular LocationUniversity of Texas Health and Science Center at San Antonio9 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)14 min drive

Room options

About this area

San Antonio

The Westin San Antonio North is located in Vance Jackson, a neighborhood in San Antonio, and is in a shopping district and near the airport. The area's natural beauty can be seen at River Walk and San Antonio Botanical Gardens, while Six Flags Fiesta Texas and Morgan's Wonderland are popular area attractions. Traveling with kids? Don't miss San Antonio Zoo and Aquarium.
Visit our San Antonio travel guideOpens in a new window
Map

What's nearby

  • Huebner Oaks - 5 min drive
  • South Texas Medical Center - 7 min drive
  • University of Texas Health and Science Center at San Antonio - 9 min drive
  • Wonderland of the Americas Mall - 9 min drive
  • North Star Mall - 9 min drive

Getting around

  • San Antonio Station - 18 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • The County Line - 8 min walk
  • Mama Margie's - 9 min walk
  • Pappasito's Cantina - 10 min walk
  • Pasha - 10 min walk
  • El Taco Tote - 12 min walk

About this property

The Westin San Antonio North

4-star family-friendly hotel in the heart of Vance Jackson
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at The Westin San Antonio North. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Bolo's, the onsite restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and multilingual staff
  • Express check-out, a computer station, and luggage storage
  • Guest reviews say great things about the first-rate property condition
Room features
All guestrooms at The Westin San Antonio North include perks such as premium bedding and air conditioning, as well as amenities like safes and bathrobes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch LCD TVs with cable channels
  • Microwaves, coffee/tea makers, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 21.95 for adults and USD 10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (24979 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3 PM - midnight and 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.00 for children (approximately)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Frequently asked questions

Does The Westin San Antonio North have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at The Westin San Antonio North?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at The Westin San Antonio North on Oct 16, 2022 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin San Antonio North pet-friendly?

Yes, The Westin San Antonio North allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Westin San Antonio North?

Self parking is free at this property.

What time is check-in at The Westin San Antonio North?

Check-in is from 3 PM–midnight, and from 4:00 PM–midnight. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at The Westin San Antonio North?

Check-out is at noon. Late check-out is available for USD 50.00 (subject to availability).

Where is The Westin San Antonio North located?

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Six Flags Fiesta Texas, The Shops of La Cantera, and River Walk. Morgan's Wonderland and San Antonio Zoo and Aquarium are also within 12 mi (20 km).

Can I cancel my reservation for free at The Westin San Antonio North and receive a full refund?

Yes, The Westin San Antonio North offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin San Antonio North cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 681 out of 1255 reviews
5 - Excellent 54%
Rating 4 - Good. 287 out of 1255 reviews
4 - Good 23%
Rating 3 - Okay. 140 out of 1255 reviews
3 - Okay 11%
Rating 2 - Poor. 88 out of 1255 reviews
2 - Poor 7%
Rating 1 - Terrible. 59 out of 1255 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Karla
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No toiletries. No plastic hair cap or make up wipes or QTips. I inquires at the front desk with no luck.
Stayed 1 night in Sep 2022

5/5 Excellent

Baotram, Houston
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve been to
Stayed 1 night in Sep 2022

5/5 Excellent

Dulce
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very hospitible. Room was clean and beds were incredibly comfortable!
Stayed 1 night in Sep 2022

5/5 Excellent

Adriana
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this property was wonderful! The frozen yogurt machine was a sweet touch. Every staff member we met was friendly, professional, and quick to respond on any request made.
Stayed 3 nights in Aug 2022

1/5 Terrible

jose, miami
Business traveler
Disliked: Staff & service, amenities
This is the most poorly run hotel i have ever stayed in. I was never able to get into the internet, the service is bad , having to wait for food a long time and poor quality. The buffet for breakfast is terrible and poor variety for the price.
Stayed 4 nights in Aug 2022

5/5 Excellent

Alejandra
Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean! Nothing to not like about property
Stayed 1 night in Jul 2022

5/5 Excellent

Candace
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff was very friendly and helpful. Love that they have an ice cream machine right by the pool. And the sauna was a nice amenity to include too.
Stayed 1 night in Jul 2022

5/5 Excellent

Kellie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the bathroom
Stayed 1 night in Jul 2022

5/5 Excellent

Jeff
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Hotel it self was very impressive.
Stayed 1 night in Jul 2022

5/5 Excellent

Juana
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
night staff was amazing! requested a crib prior to checking with no issues. crib was in the room and super clean!
Stayed 1 night in Jul 2022