- Liked: Staff & service
- Disliked: Cleanliness
Love the aloft minus the cleanliness of the room during CO-VID19 and the lack of hot water. The bathroom shower was literally gross and NOT at all cleaned or wiped down. There was loads of hair and dust bunnies by the beds. The house keeping clearly didn’t care. I had to take a cold shower because they stated the low occupancy meant the water took twice as long to heat up. I waited for 10-15 minutes, no hot water. The manager offered me a free night stay which i plan to use to give them a second chance in hopes the room is very clean and more enjoyable.