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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Meeting facility
Breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. City Place Santa Ana and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poás Volcano National Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica.
Visit our Santa Ana travel guideOpens in a new window
Map
City Place, Santa Ana, Santa Ana

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 miles
  • Momentum Lindora Shopping Center - 3 min drive - 1.3 miles
  • Terrazas Lindora Shopping Center - 4 min drive - 1.8 miles
  • Multiplaza Mall Escazu - 6 min drive - 4.2 miles
  • National Stadium of Costa Rica - 12 min drive - 7.7 miles

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a grocery/convenience store, a terrace, and an art gallery on site. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and evening entertainment
  • Multilingual staff, smoke-free premises, and a gift shop
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 143 individually furnished rooms include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Aug 29, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

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Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 805 reviews
Rating 8 - Good. 121 out of 805 reviews
Rating 6 - Okay. 51 out of 805 reviews
Rating 4 - Poor. 16 out of 805 reviews
Rating 2 - Terrible. 20 out of 805 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many shops and restaurants within a short walk.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . And amazing restaurants on the property
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay with family
Stayed 7 nights in Jul 2025

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stop by and stay. Location wise is awesome!
Stayed 1 night in Jul 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean and very comfortable
Stayed 6 nights in Jul 2025

10/10 Excellent

Roxana Del Barco

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, parking was easy
Stayed 1 night in Aug 2025

6/10 Okay

Josef

Location
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very neat and clean
Stayed 6 nights in Jun 2025

8/10 Good

Denise

Property was clean and the food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel ever !
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Great staff, clean, nice gym and amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Riane

Liked: Amenities
Great location with various of food and shopping option.
Stayed 1 night in May 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Love this place

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience :)
Stayed 2 nights in Jul 2025

10/10 Excellent

DeNorris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation for a great price.
Stayed 1 night in May 2025

10/10 Excellent

Reyna Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend 100%
Stayed 5 nights in Jul 2025

10/10 Excellent

Forrest Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great the staff especially Sebastian who helped us navigate around and got us some great tours.
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel in a very nice place.
Stayed 1 night in May 2025

8/10 Good

Sagun

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time!
Stayed 6 nights in May 2025

8/10 Good

Edwine Darby

Liked: Cleanliness, amenities, property conditions & facilities
Room was a decent size. Nice neighborhood with restaurants around a playground near by. The pool was warm and our kids enjoyed their swim
Stayed 1 night in Jun 2025

6/10 Okay

Josef

Liked: Cleanliness
Disliked: Staff & service
Just a standard Hotel with poor Customer attention
Stayed 6 nights in Aug 2025

10/10 Excellent

Nora Germine

Liked: Cleanliness, amenities, property conditions & facilities
How walkable it was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jun 2025

8/10 Good

Milena

Liked: Cleanliness, staff & service
The hotel is great, staff is friendly and helpful. Our only issue was with the bathroom door lock which trapped our daughter in the bathroom. Staff was good to respond but had to break the lock to free her. The are has some really nice restaurants in the area and east access to everything we needed.
Stayed 10 nights in Jul 2025

4/10 Poor

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was way too expensive and overpriced. No shuttle available and very noisy from the music around, even from a 5th floor
Stayed 1 night in Aug 2025