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Hilton Garden Inn Santa Ana San Jose

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, free cabanas, pool umbrellas
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hilton Garden Inn Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose

3.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
City Place, Santa Ana, Santa Ana

Explore the area

  • Popular LocationCity Place Santa Ana1 min walk
  • Popular LocationBusiness Center Forum 117 min walk
  • Popular LocationMomentum Lindora Shopping Center3 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)35 min drive

Room options

About this area

Santa Ana

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. Travelers who have shopping on the agenda can visit City Place Santa Ana and Multiplaza Mall Escazu. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica.

What's nearby

  • City Place Santa Ana - 1 min walk
  • Business Center Forum 1 - 17 min walk
  • Momentum Lindora Shopping Center - 3 min drive
  • Multiplaza Mall Escazu - 11 min drive
  • Hospital Cima San José - 12 min drive

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 35 min drive

Restaurants

  • Lo Spago - 2 min walk
  • Altapas - 2 min walk
  • Bufalo Grill & Market - 2 min walk
  • Gaudi - 4 min walk
  • Andiamo Lá - 4 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star family-friendly hotel connected to a shopping center
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a grocery/convenience store at Hilton Garden Inn Santa Ana San Jose. The onsite restaurant, Garden Grill & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also find perks like:
  • An outdoor pool with free cabanas, pool umbrellas, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and a 24-hour front desk
  • A reception hall, evening entertainment, and smoke-free premises
Room features
All 143 individually furnished rooms include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 15000 per person
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (5925 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 44 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 15000 per person (approximately)
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Dec 24, 2022 start from $102.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 per room) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

This family-friendly Santa Ana hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 216 out of 276 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 39 out of 276 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 13 out of 276 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 5 out of 276 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 276 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Stephanie
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The experience here was great. Everything was clean and we felt safe. However, we did have two encounters with staff members letting us know one thing and then changing what they said. One example, for the breakfast we paid for, they tried to say we didn't pay for it. Secondly, we asked for a City Tour and the person at the front desk gave us a price and then later we were given an other price. They made us feel like we misunderstood, but we speak Spanish fluently and we understood them fine. Other than those two incidents, the cleaning staff were amazing.

10/10 Excellent

Jose Alonso
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2022

10/10 Excellent

Juan Ricardo Arroyave
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and the hotel is actually really nice, clean, quiet, all amenities working. Breakfast was great also,
Stayed 4 nights in Nov 2022

10/10 Excellent

angela sue zinzer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very nice, safe area with a few shops and about five restaurant choices surrounding hotel. The staff was so friendly and the property is beautiful, clean and modern
Stayed 6 nights in Nov 2022

10/10 Excellent

Sigfrido
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, new, clean, great view from floor 6, not crowded, safe parking underground, and nice pool just like pictures. Would stay here again. One minor issue was the front desk having only one staff person, this means longer wait to check out.
Stayed 1 night in Nov 2022

10/10 Excellent

Catherine
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the woodwork in the lobby. Everything was neat and clean. It was very comfortable.
Stayed 1 night in Nov 2022

10/10 Excellent

Kirsten
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the only suggestion (and this might have been a temp situation) is to have more reception staff. The check in and out took long due to not enough staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Pablo, Quito
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new, nice and quiet area, easy access and great location.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kathleen M
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Nov 2022

10/10 Excellent

Neil, McLean
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel in Santa Ana from November 5 through November 10, 2022. It is approximately half an hour from San Jose airport and reasonably close to downtown San Jose. The hotel is in a modem complex that includes shops, restaurants and offices. The hotel appears to be quite new and is in an area that is walkable. The staff on the front desk all speak good English and are very helpful. The rooms are of a very good size. The whole hotel complex is very clean and well maintained. For convenience, I would recommend booking a room with breakfast. The hotel has a nice pool on the third floor. I would highly recommend.