Hotel Alta Las Palomas

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Featured Image
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Terrace/Patio

Overview of Hotel Alta Las Palomas

VIP Access

Hotel Alta Las Palomas

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Alto de las Palomas, Santa Ana, San Jose, 10901

Explore the area

  • Popular LocationMultiplaza Mall Escazu5 min drive
  • Popular LocationHospital Cima San José7 min drive
  • Popular LocationAvenida Escazú7 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)21 min drive

Choose dates to view prices

About this area

Santa Ana

Located in Santa Ana, Hotel Alta Las Palomas is in the business district and in the mountains. The area's natural beauty can be seen at Sabana Park, while National Theater and National Museum of Costa Rica are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Costa Rica National Stadium (Estadio Nacional de Costa Rica).

What's nearby

  • Multiplaza Mall Escazu - 5 min drive
  • Momentum Lindora Shopping Center - 6 min drive
  • Business Center Forum 1 - 6 min drive
  • Hospital Cima San José - 7 min drive
  • Avenida Escazú - 7 min drive

Getting around

  • San Jose Pavas Station - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 21 min drive

Restaurants

  • La Luz — 1 min walk
  • Restaurante Taj Mahal — 14 min walk
  • Bacchus — 17 min walk
  • Hoppy's Place — 17 min walk
  • Doris — 20 min walk

About this property

Hotel Alta Las Palomas

Romantic hotel with free valet parking and restaurant
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and spa services. All 23 rooms offer comforts like pillowtop beds and Egyptian cotton sheets, plus free WiFi and LCD TVs with Netflix. Other amenities available to guests include balconies, room service, and rainfall showerheads.
Hotel Alta Las Palomas offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CRC 4000 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: CRC 8500 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Sauna
  • Spa services

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 35000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 20000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: CRC 8500 per person (approximately)
  • Airport shuttle fee: CRC 24000 per vehicle (one-way)
  • Extended parking fee: CRC 4000 per night
  • Early check-in fee: CRC 35000 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CRC 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel
Hotel Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel Santa Ana

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 225 out of 351 reviews
5 - Excellent 64%
Rating 4 - Good. 84 out of 351 reviews
4 - Good 24%
Rating 3 - Okay. 25 out of 351 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 351 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 351 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice property and great stay n food. Was quit with few people due to Covid n time of year but overall a nice place to stay
Stayed 3 nights in Jul 2021

5/5 Excellent

Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with a king bed and when we arrived they told me they only had two queen beds. The floor of the room was dirty and there were cobwebs in the corners. The room wasn’t clean by any standard.
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jul 2021