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Hotel Alta Las Palomas

Photo gallery for Hotel Alta Las Palomas

Primary image
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
Terrace/patio

Overview of Hotel Alta Las Palomas

VIP Access

Hotel Alta Las Palomas

3.5-star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Alto de las Palomas, Santa Ana, San Jose, 10901

Explore the area

  • Popular LocationMultiplaza Mall Escazu10 min drive
  • Popular LocationHospital Cima San José13 min drive
  • Popular LocationAvenida Escazú14 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Santa Ana

Located in Santa Ana, Hotel Alta Las Palomas is in the business district and in the mountains. The area's natural beauty can be seen at Sabana Park, while National Theater and National Museum of Costa Rica are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica.

What's nearby

  • Momentum Lindora Shopping Center - 6 min drive
  • Multiplaza Mall Escazu - 10 min drive
  • Business Center Forum 1 - 13 min drive
  • Hospital Cima San José - 13 min drive
  • Avenida Escazú - 14 min drive

Getting around

  • San Jose Cemetery Station - 13 min drive
  • Juan Santamaria Intl. Airport (SJO) - 39 min drive

Restaurants

  • Bar Rest. Cebolla Verde - 2 min walk
  • Bacchus - 17 min walk
  • Hoppy's Place - 17 min walk
  • Container Platz - 18 min walk
  • Doris - 20 min walk

About this property

Hotel Alta Las Palomas

3.5-star hotel in the business district
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Hotel Alta Las Palomas. Treat yourself to a massage or other spa services. The onsite Mediterranean cuisine fine-dining restaurant, La Luz, features pool views and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking, plus extended parking (surcharge)
  • Local cuisine breakfast (surcharge), a cruise ship terminal shuttle, and an outdoor pool
  • Tour/ticket assistance, a water dispenser, and coffee/tea in the lobby
  • Guest reviews speak highly of the dining options and helpful staff
Room features
All guestrooms at Hotel Alta Las Palomas offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with Netflix and streaming services
  • Balconies, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CRC 4000 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: CRC 8500 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Luz

Things to do

  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

96% of travelers were happy with check-in
Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 35000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 20000.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: CRC 8500 per person (approximately)
  • Airport shuttle fee: CRC 24000 per vehicle (one-way)
  • Extended parking fee: CRC 4000 per night
  • Early check-in fee: CRC 35000 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CRC 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel
Hotel Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel Santa Ana

Frequently asked questions

Does Hotel Alta Las Palomas have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Hotel Alta Las Palomas?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hotel Alta Las Palomas on Oct 5, 2022 start from $150.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alta Las Palomas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alta Las Palomas?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Alta Las Palomas?

Check-in is from 3:00 PM - 10:00 PM. Early check-in is available for a fee of CRC 35000 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Alta Las Palomas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Alta Las Palomas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 24000 per vehicle applies.

Where is Hotel Alta Las Palomas located?

Situated in the mountains, this hotel is 2.5 mi (4.1 km) from Business Center Forum 1 and within 9 mi (15 km) of Business Center Forum 2 and Sabana Park. National Stadium of Costa Rica and National Theater are also within 9 mi (15 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 249 out of 383 reviews
5 - Excellent 65%
Rating 4 - Good. 87 out of 383 reviews
4 - Good 23%
Rating 3 - Okay. 28 out of 383 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 383 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 383 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

cristobal
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel
Stayed 1 night in Aug 2022

3/5 Okay

Kevin
Traveled with family
Liked: Staff & service
Not as expected
Lobby is very cool but rooms are very dated and dark. Hotel is not that close to the airport as advertised. Pool area was really dirty and the restaurant meal we had was not good. I think my meal may have been a frozen/reheated situation. Its clear this hotel is doing its best post Covid with very few staff and resources but hoping it can return to the luxurious services I read about.
Stayed 1 night in Jul 2022

5/5 Excellent

Kimberly
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff!
Stayed 1 night in Jun 2022

5/5 Excellent

Ksenia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and friendly
Stayed 5 nights in Jun 2022

5/5 Excellent

Jennifer
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Loved the look and feel of the property. Would stay here again only wish I had longer to enjoy the pool and restaurant.
Stayed 1 night in Jun 2022

5/5 Excellent

Adam
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. The Hotel itself is gorgeous with great views.
Stayed 5 nights in Jun 2022

5/5 Excellent

Brendon, Knoxville
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful. It feels like a comfey castle.
Stayed 1 night in Jun 2022

5/5 Excellent

Threicy
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Santa Ana, Alta hotel everything was very clean, the food espectacular and the staff really welcoming.
Stayed 3 nights in May 2022

3/5 Okay

Tammy
Stayed 1 night in May 2022

5/5 Excellent

Irene
Stayed 1 night in May 2022